Total Complaints
18 filings
AUDI A3 · model year
18 NHTSA complaints, 2 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2020AUDIA3 carries 18 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 A3 is air bags with 9 filings, followed by unknown or other (2) and power train (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 9 investigation files overlapping the 2020 A3. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
18 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 9 |
| UNKNOWN OR OTHER | 2 |
| POWER TRAIN | 2 |
| ELECTRICAL SYSTEM | 1 |
| VEHICLE SPEED CONTROL | 1 |
| WHEELS | 1 |
| SEAT BELTS | 1 |
| TIRES:SIDEWALL | 1 |
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The t
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is oc
FUEL SYSTEM, GASOLINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehi
Tire Brand: Continental Tire Line / Model: ProContact TX Tire Size: 225/40R18 What Happened: This is the second tire failure Iâve experienced on Continental ProContact TX tires (OEM on my 2020 Audi A3 S Line). At only 13,000 total miles, Iâve had two separate instances of sidewall bubbles on different tires. â¢The first occurred in 2022 at just under 7,000 miles and caused the vehicle to fail PA state inspection. Continental covered 50% of the replacement cost after I submitted a warranty claim. â¢The second bubble appeared in June 2025 on the front passenger tire. At that point, I replaced all four tires out of safety concerns and disposed of the Continentals. The vehicle is in excellent condition, lightly driven, and is not exposed to potholes, curbs, or harsh use. I work remotely, so mileage is extremely low. Both tire failures were from normal road use and developed without any impact or external damage. I contacted Continental again in June 2025 with a full explanation a
Car has 50,000 miles and vehicle has a bulletin on the vehicle from Audi, where the vehicle goes into limp mode and only shift through certain gears, rendering the vehicle, unable to drive and creating a safety hazard due to the fact that it canât drive at Highway speed and or jolt and skips gears. Code for the P173600 known issue by Audi, went into mode while merging onto freeway and a lost control of vehicle.
The contact owns a 2020 Audi A3. The contact stated that while operating the vehicle, the transmission malfunction warning light was displayed, and the vehicle failed to shift into reverse. The vehicle was driven to the local dealer who diagnosed that the transmission mechatronics had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 17,525.
Mileage: 17,525
As of October 25, 2022, the manufacturer (Audi) continues to not provide a solution to Recall Number 69BY / NHTSA Recall Number 21V198, stating that parts are still not available.
The passenger occupant detection system has permanently failed and causes my passenger airbag to be off at all times including when a passenger is seated in the vehicle. The seatbelt sensor also goes off when no one is in the seat. Audi dealership said this is an Audi issue and the parts are not in stock. This is a huge safety issue.
The passenger occupant detection system has permanently failed and causes my passenger airbag to be off at all times including when a passenger is seated in the vehicle. The seatbelt sensor also goes off when no one is in the seat. Audi dealership said this is an Audi issue and the parts are not in stock. This is a huge safety issue.
Our vehicle was purchased new a year and four months before the tires were considered completely "dry rotted" out by the Audi technician. The vehicle has 35, 737 miles on it, but it was all highway commuting driving. The TMPS never sparked an issue until the tires got down to 10 PSI only 10 miles before we were on our way to the dealership for this routine 30k maintenance appointment. The tech said that the TMPS would not show an issue because the faulty tires were all worn down with dry rot equally. So it was a 1: 2 punch of faulty tires with a terrible design to the TMPS. To make it worse, we were supposed to have the car in for this maintenance plan 3 weeks before, but Audi called to tell us they were canceling our appointment because they were double booked. In fact, the only reason this car was even able to be seen at this appointment on this day three weeks later was because our other Audi was scheduled for routine maintenance the day of this appointment and we asked to push back
Supposedly the recall parts for the PODS system canât be replaced because AUDI is not manufacturing the necessary part!! There is no schedule or estimated time for when the parts will become available. Now I am afraid to drive my car knowing my passenger is not safe! This requires immediate attention as I cannot risk my passengersâ lives every time they are in my car. We have been trying to resolve this for months and the service center says they cannot do anything until the parts somehow magically become available.
Supposedly the recall parts for the PODS system canât be replaced because AUDI is not manufacturing the necessary part!! There is no schedule or estimated time for when the parts will become available. Now I am afraid to drive my car knowing my passenger is not safe! This requires immediate attention as I cannot risk my passengersâ lives every time they are in my car. We have been trying to resolve this for months and the service center says they cannot do anything until the parts somehow magically become available.
The contact owns a 2020 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Biener Audi (795 Northern Blvd, Great Neck, NY 11021) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 Audi A3. The contact stated that the front passengerâs side air bag alarm would chime intermittently. The contact took the vehicle to the local dealer and made the dealer aware of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer informed the contact to latch the front passengerâs seat belt latch at all times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 7,000. Parts distribution disconnect.
Mileage: 7,000
The contact owns a 2020 AUDI A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated the air bag warning light was illuminated. The approximate failure mileage was 7,000. Parts distribution disconnect.
Mileage: 7,000
The contact owns a 2020 Audi A3. The contact stated while driving approximately 65-70 MPH with a passenger seated in the passengerâs seat, the "Air bag Off", "Malfunction, air bag off" warning light illuminated intermittently. The contact stated that the failure had been reoccurring while driving and the warning light remained illuminated. The dealer was notified of the failure and informed the contact that the failure was related to NHTSA Campaign Number: 21V198000 (Air Bags). The dealer also informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 9,500. VIN tool confirms parts not available.
Mileage: 9,500
Nothing has happened (Yet), but Audi has still not come up with a fix for this problem since March 2021. This is real safety concern for front passengers in the 2020 Audi A3 autos.
Airbags have had a recall since March 2021.
The contact owns a 2020 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
The contact owns a 2020 Audi A3. The contact stated that while driving at various speeds, the vehicle would independently come to a complete stop as the brake, air bag, and seat belt warning lights would appear on the instrument panel. The contact also stated that while her husband was driving the vehicle 35 MPH, the vehicle accelerated independently as the steering wheel locked. The vehicle hit a railing and the airbags did not deploy upon impact. Her husband did not receive any medical attention after the accident. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession. The contact also stated that the ECM module was defective and would not properly track her vehicle's mileage. Prior to the accident, the contact had taken the vehicle to a dealer where they offered no assistance for the repair. The manufacturer was notified of the failure prior to the accident and was offered no assistance. The vehicle had yet to be repai
Mileage: 3,000
The contact owns a 2020 Audi A3. The contact stated that while driving at various speeds, the vehicle would independently come to a complete stop as the brake, air bag, and seat belt warning lights would appear on the instrument panel. The contact also stated that while her husband was driving the vehicle 35 MPH, the vehicle accelerated independently as the steering wheel locked. The vehicle hit a railing and the airbags did not deploy upon impact. Her husband did not receive any medical attention after the accident. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession. The contact also stated that the ECM module was defective and would not properly track her vehicle's mileage. Prior to the accident, the contact had taken the vehicle to a dealer where they offered no assistance for the repair. The manufacturer was notified of the failure prior to the accident and was offered no assistance. The vehicle had yet to be repai
Mileage: 3,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.