Total Complaints
12 filings
ACURA TLX · model year
12 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2023ACURATLX carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 TLX is unknown or other with 4 filings, followed by electrical system (2) and power train (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2023 TLX, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
12 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 4 |
| ELECTRICAL SYSTEM | 2 |
| POWER TRAIN | 2 |
| SERVICE BRAKES | 2 |
| SUSPENSION | 1 |
| SEAT BELTS | 1 |
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Acura (American Honda Motor Co.) is recalling certain 2021-2023 TLX vehicles. The fuel filler neck and fuel tank may have been improperly welded, which can result in a fuel leak.
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicl
Purchased a 2023 TLX Aspec with Telecommunication package from Carvana. When I as unable to connect my device to the vehicle, I took it to my local Acura dealer per the limited warranty instructions. It was there after they removed the dash, we discovered the control device was missing and the bracket was missing and the coaxial connector that attaches it to the dashboard is broken. The cellular device was removed as well to avoid tracking. With the harness damage, the correct repair to the car with the low miles it has is to replace the harness and then replace the missing part and the bracket. None of this was disclosed at the time of purchase. I have tried reaching out to Carvana and the only answer I receive is to email their fraud department, which I have twice.
Carâs advertised anti-theft features are faulty. They have two tracking features with also both failed. When I contacted Acura they said this was a known issue and highly prevalent in NY, DC, FL, MD. Cars computer is cloneable and it takes less than 3 minutes to enter and steal without keys or breaking windows or enabling alarms.
If you don't turn the car off and you drop a passenger off from the front seat the seatbelt not fastened alarm will go off until you fasten it or turn the car off then restart the car to clear the alarm taking it to the dealership.
Car was stolen unreasonably easily. Car alarm did not sound, Acuralink tracking was immediately disabled. Car started and drove away despite keys being secured in a faraday box. Acura has a fatal design flaw in their hardware/software that makes theft of the TLX extremely easy. Evidenced by numerous online complaints from owners like myself, as well as by IIHS study on most stolen cars. TLX appears as both the second and fifth most stolen car relative to average:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ALL FOUR BRAKE ROTORS ARE BENT ON 30K MILES
I had an awful noise that accompanied a sticky/ inconsistent brake pedal feel and braking concerns. Upon contacting multiple dealerships and honda corporate is was told everything is working as designed. I filed a claim with NCDS and was awarded a repair. When contacting the dealership and manufacturer they did another inspection and said it's working as designed and there was nothing to repair. Now in the news they are recalling approximately 250,000 Hondas/Acura vehicles for a safety issue with the brake pedal. There is no information on what the recall is supposed to entail. My vin is still not associated with the recall. This is a safety issue that the manufacturer has been ignoring for a long time now.
Transfer case
Transfer case documented as leaking on 3-22-2025/ 35,846 Miles while doing regular oil change in my driveway. Brought to the dealership and they confirmed the transfer case needed to be replaced. If the transfer case went during operation, it could have lead to a dangerous situation with loss of power and control to the rear wheels. Problem was confirmed after dealership performed visual inspection. Component was not inspected by police, insurance, or others. No warning lamps, just accumulating liquid on the under-body panels and seeping from the gasket. The transfer case was replaced on 11APR2025 with the same part number: 29000-5YK-060. I asked if this would happen again since there was no revision to the part number, the dealership was unable to reply.
My TLX Tech 2023 lost complete power while I pulled up to a busy intersection on a dark and rainy day. As a puled to stop and my idle stop enabled the car was fine. Once I tried to accelerate the car immediately went into Park from Drive. All of the controls started to blink and the car powered down like a computer system who was on 0%. I completely lost power, so that I could not even put my hazard lights on to indicate to the busy oncoming traffic that I was in danger. When the police arrived, he even tried to shift to neutral to help me roll out of the street, but the car was inoperable. I had to remain in the car due to the freezing rain and sleet. The emergency services called an emergency tow to get me out of the street and I was then towed to the nearest Acura dealership to get it reviewed. The service department indicated that they had known about the idle start/stop issue, but not on my specific model. I had my car inspected just the day before at the same dealership and there
Well, since i purchased the 2023 Acura Tlx TECH PCKG, "It's a nightmare" everytime i drive it , i'm not enjoying it at all! I can't keep the car to go between the 2 lines! It just keeps going zigzag, i keep telling myself that maybe because "it's a brand new car" give it more time for adjustment...! But it's getting worse and worse to the point that when it's raining, i have to pray to get home safely!
Please see attached document, as my whole description would not fit in the box.
Please see attached document, as my whole description would not fit in the box.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.