ACURA RDX · model year

2020 ACURA RDX

407 NHTSA complaints, 10 crash reports, and 5 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2020ACURARDX carries 407 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 3 fires, 8 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

The most frequently selected component label in reports for the 2020 RDX is unknown or other with 95 filings, followed by visibility/wiper (80) and engine (48). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 5 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.

NHTSA currently has 2 investigation files overlapping the 2020 RDX. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

407
Complaints
10
Crashes
3
Fires
8
Injuries
0
Deaths
2020 ACURA RDX - NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2020 ACURA RDX. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

407 filings

Crashes Reported

10 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume, review patterns below.

NHTSA NCAP overall: 5/5 - Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
UNKNOWN OR OTHER95
VISIBILITY/WIPER80
ENGINE48
STRUCTURE:BODY24
SERVICE BRAKES22
ELECTRICAL SYSTEM22
POWER TRAIN20
FUEL/PROPULSION SYSTEM20
VEHICLE SPEED CONTROL18
FUEL SYSTEM, GASOLINE16
VISIBILITY9
AIR BAGS6
SUSPENSION5
VISIBILITY:WINDSHIELD4
STEERING3

Recalls (5)

21V21500025/03/2021

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgelin

26V33200021/05/2026

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022

23V85800018/12/2023

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, F

23V15800009/03/2023

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, p

24V06400001/02/2024

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RD

Recent Complaints

20260217UNKNOWN OR OTHER

This morning after getting into my vehicle and closing the door my rear windshield shattered. This is a known and common problem certain model year RDXs. We are waiting to hear from my insurance company on whether it’s covered. There were not warnings or issues prior to the shatter.

20260216VISIBILITY/WIPER

Rear windshield shattered upon closing the driver door to start and drive the car. No impact from a random object or use of defroster.

20260214UNKNOWN OR OTHER

Came out of Drs office in parking lot. Sat down in drivers seat and started the car when I heard a pop and then looked back and the entire rear window shattered.

20260211VISIBILITY/WIPER

•What component or system failed or malfunctioned, and is it available for inspection upon request? REAR WINDOW SPONTANEOUSLY COMBUSTED AND CRACKED WHILE I WAS DRIVING. IT IS BEING REPAIRED ON SATURDAY BY SAFELITE PER MY HARTFORD INSURANCE •How was your safety or the safety of others put at risk? I COULD NOT SEE OUT OF MY REAR WINDOW, IT WAS ENTIRELY FRACTURED AND HAD A HOLE IN IT. IT ALSO SPILLED GLASS ON THE ROAD AND IN MY CAR. •Has the problem been reproduced or confirmed by a dealer or independent service center? YES, IT HAS PREVIOUSLY BEEN ACKNOWLEDGED BY ACURA/HONDA HOWEVER THEY DID NOT INCLUDE MY VIN NUMBER ON THE ISSUE, EVEN THOUGH IT WAS IN THE SAME CLASS OF ISSUES. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES, THROUGH MY INSURANCE CARRIER HARTFORD IT WAS BROUGHT TO SAFELITE WHERE THEY PUT ON A CRASH COVER BEFORE THEY REPLACE THE GLASS THIS SATURDAY. •Were there any warning lamps, messages o

20260205UNKNOWN OR OTHER

My rear windshield shattered completely on its own shortly after I had gotten in the car, I was parked, luckily I had not even started driving yet. This is a major safety component that could have resulted in a dangerous situation if I had been driving the vehicle.

20260204UNKNOWN OR OTHER

Rear glass broken 2 times: 1) 12/23/2022 2) 01/31/2026.

20260203UNKNOWN OR OTHER

The rear window has shattered twice (2023, 2026). Both times, the vehicle has been parked in a lot with cameras. After reviewing the cameras no one was near the vehicle. After the first time, I became aware that this was an issue with my model. I contacted the manufacturer and they expressed that my year was not affected by the defect. It just happened again. I contacted the manufacturer again, they expressed, that in order for them to do anything a recall has to be put in place and to report it to you. In addition, I do not put on the rear defrost. I have been driving around with shards of glass in the rear door. Safelite has expressed, due to how the manufacturer built the door, they can not remove all the glass. Also, every time the door is lifted pieces of glass fall out.

20260201VISIBILITY/WIPER

To Whom It May Concern, I am submitting a vehicle safety defect complaint regarding my 2020 Acura RDX. The rear window of my vehicle suddenly shattered without any impact, collision, road debris, or external force. At the time of the incident, the vehicle was stationary. There was no warning or visible damage prior to failure. The glass shattered unexpectedly, creating a dangerous condition and risk of injury. I was required to file an insurance claim and have the rear window replaced. I am concerned this may indicate a defect in the glass, manufacturing process, or vehicle structure. I request that NHTSA review this incident, determine whether similar failures have been reported, and evaluate whether this represents a safety-related defect requiring investigation or recall. I can provide photographs, repair invoices, VIN, mileage, and additional documentation upon request. Sincerely, Joyce Burnett Phone: 757-636-6167 (Mobile) VIN: 5J8TC1H57LL013150

20260201UNKNOWN OR OTHER

To Whom It May Concern, I am submitting a vehicle safety defect complaint regarding my 2020 Acura RDX. The rear window of my vehicle suddenly shattered without any impact, collision, road debris, or external force. At the time of the incident, the vehicle was stationary. There was no warning or visible damage prior to failure. The glass shattered unexpectedly, creating a dangerous condition and risk of injury. I was required to file an insurance claim and have the rear window replaced. I am concerned this may indicate a defect in the glass, manufacturing process, or vehicle structure. I request that NHTSA review this incident, determine whether similar failures have been reported, and evaluate whether this represents a safety-related defect requiring investigation or recall. I can provide photographs, repair invoices, VIN, mileage, and additional documentation upon request. Sincerely, Joyce Burnett Phone: 757-636-6167 (Mobile) VIN: 5J8TC1H57LL013150

20260129VISIBILITY/WIPER

I used my automatic start and came outside and got in the car and my rear windshield cracked.

20260127UNKNOWN OR OTHER

Rear windshield shattered spontaneously.

20260127VISIBILITY/WIPER

My back window just shattered on its own while the car was sitting in the driveway. It wasn't running, and nothing hit it. The glass just suddenly cracked and spidered everywhere without any warning

20260126STRUCTURE:BODY

My rear glass mirror shattered. This occurred after I closed the door.

20260125UNKNOWN OR OTHER

Rear Windshield spontaneously exploded, Acura has a service bulletin regarding the issue(Service Bulletin 22-014) No recalls, Acura refuses to address issue thousands of other drivers have experienced.

20260124VISIBILITY/WIPER

Rear windshield shattered on its own, without impact from any object

20260123VISIBILITY/WIPER

The rear windshield shattered out of nowhere while parked outdoors on a cold day (<20 degree weather). There was no impact involved in the shattering. Dealer stated that I must go through insurance in order to get rear windshield repaired. Upon further searching this is a problem that is common with the Acura RDX model from years 2019-2023 there was even a Technical Service Bulletin (TSB) on May 20th, 2023 involving 'Rear Windshield Glass Shattering' caused by 'Incorrect specification for the rear defroster grid' showing that the company is aware of this issue.

20260123UNKNOWN OR OTHER

The rear windshield shattered out of nowhere while parked outdoors on a cold day (<20 degree weather). There was no impact involved in the shattering. Dealer stated that I must go through insurance in order to get rear windshield repaired. Upon further searching this is a problem that is common with the Acura RDX model from years 2019-2023 there was even a Technical Service Bulletin (TSB) on May 20th, 2023 involving 'Rear Windshield Glass Shattering' caused by 'Incorrect specification for the rear defroster grid' showing that the company is aware of this issue.

20260121UNKNOWN OR OTHER

Rear glass windshield shattered while parked in my garage. No impact involved. Car was not driven for almost 24 hours

20260119UNKNOWN OR OTHER

Rear windshield shattered while parked. It was not vandalism.

20260116UNKNOWN OR OTHER

Got in my car, closed driver side door and my rear window spontaneously shattered.

Compare 2020ACURARDX to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2020 ACURA RDX have?
The 2020 ACURA RDX has 407 NHTSA complaints, 10 crashes, 3 fires, 8 injuries, and 0 deaths reported.
What is the safety rating for the 2020 ACURA RDX?
The 2020 ACURA RDX received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2020 ACURA RDX?
Yes, the 2020 ACURA RDX has 5 recall(s). The most common affected component is FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 ACURA RDX?
The most-complained component for the 2020 ACURA RDX is UNKNOWN OR OTHER with 95 complaints. Other frequently reported areas include VISIBILITY/WIPER and ENGINE.
Is the 2020 ACURA RDX safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2020 ACURA RDX has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2020 ACURA RDX; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.