ACURA ILX · model year

2020 ACURA ILX

10 NHTSA complaints, 1 crash report, and 2 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2020ACURAILX carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

The most frequently selected component label in reports for the 2020 ILX is visibility/wiper with 3 filings, followed by fuel/propulsion system (1) and seat belts (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 2 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.

NHTSA currently has 2 investigation files overlapping the 2020 ILX. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

10
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
2020 ACURA ILX - NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2020 ACURA ILX. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

10 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 - Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
VISIBILITY/WIPER3
FUEL/PROPULSION SYSTEM1
SEAT BELTS1
SUSPENSION1
STEERING1
ELECTRICAL SYSTEM1
STRUCTURE:BODY1
SERVICE BRAKES1

Recalls (2)

23V85800018/12/2023

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, F

25V85900011/12/2025

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Honda (American Honda Motor Co.) is recalling certain 2016-2020 Acura ILX vehicles. Contaminated brake fluid may cause a seal inside the brake master cylinder to deform, which can cause an internal brake fluid leak and reduce brake function.

Recent Complaints

20251123SERVICE BRAKES

I am experiencing an issue with my brakes. When I am at a red light and I brake, I find my brakes start to descend. So it's brake, then the brake moves a bit down towards the floor. Then it moves down a bit more. I am still able to brake but I find that the brake pedal moves down a few times while I am sitting at a red light. I am greatly concerned.

20250911STRUCTURE:BODY

[XXX] [XXX] Email: [XXX] Subject: CarMax auto and CarMax auto finance RE: CarMax auto finance [XXX] Phone: 18009253612 Website: carmax auto finance Transaction Date: 10/23/2023 Amount Paid: 29976 Payment Method: Credit Card I bought a car with Carmax Finance and from the beginning of the car was lemon so I request change. It was denied then I’ll be sending a letter from then I’ll be have issues mechanic paint depreciation I’ll be sending the letters to every single complain organization looking for help and nothing CarMax finance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20250411VISIBILITY/WIPER

I live in a colder climate, we’re were experiencing temperatures in the 20’s with ice storms. While driving the rear window completely shattered, the rear defroster was on during the time of the incident. I contacted the manufacturer for a remedy, they informed me there is no remedy for my particular vehicle. They suggested I pay out of pocket at a certified Acura dealership to get a dignostic and to get the window fixed. I decided to have the window replaced by Safelite. There is a very big and well known problem with the 2020 Acura RDX for this same scenario happening. There was warning light or indication something was going on with the window. Acura needs to address the problem with the rear defroster as this poses a huge public safety risk when this happens while the vehicle is being driven.

20250311VISIBILITY/WIPER

the back glass burst for no reason; no impact.

20250117ELECTRICAL SYSTEM

Smart Unit failure caused constant triggering of the alarm at all hours, headlights would not turn off, dashboard controls shorting out.

20241206SUSPENSION

My Acura ILX 2020 has less than 40.000 miles and has a mechanical problem that can not be fixed and it is dangerous for my self and others. In my opinion this is related to the stearing of the car and it is very dagerous knowing that you take your car to be repair and the dealer does not know how to fix it. It makes clicking noise when turning. It is a rattling type noise coming from what sounds like the front, right side of the car. I usually hear it over little bumps but as the day goes on the noise gets louder and the bumps do not have to be that big. I'm not a car technical person, but any type of noise coming from my car is concerning. Other people feedback "I've been to the dealership on three occasions to try to fix the problem. On two of the occasions I was put in an ILX loaner with the exact same noise. " It does matter of what parts is gets change the car keeps making a rattling type noise coming from what sounds like the front. Please refer to this web site for more test

20241206STEERING

My Acura ILX 2020 has less than 40.000 miles and has a mechanical problem that can not be fixed and it is dangerous for my self and others. In my opinion this is related to the stearing of the car and it is very dagerous knowing that you take your car to be repair and the dealer does not know how to fix it. It makes clicking noise when turning. It is a rattling type noise coming from what sounds like the front, right side of the car. I usually hear it over little bumps but as the day goes on the noise gets louder and the bumps do not have to be that big. I'm not a car technical person, but any type of noise coming from my car is concerning. Other people feedback "I've been to the dealership on three occasions to try to fix the problem. On two of the occasions I was put in an ILX loaner with the exact same noise. " It does matter of what parts is gets change the car keeps making a rattling type noise coming from what sounds like the front. Please refer to this web site for more test

20231006CrashSEAT BELTS

The contact owns a 2020 Acura ILX. The contact stated that while stopped and preparing to make a left turn, a 2002 Subaru ran a red light and crashed into the driver's side panel. The driver's side seat belt snapped on impact. There were no warning lights illuminated. The air bag was deployed. There were no reported injuries. There was no fire. A police report was filed. The vehicle was towed to the local dealer, who referred her to a collision center. The vehicle was not diagnosed or repaired. The vehicle was towed to a collision center but was unable to obtain and replace the seat belts. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,353.

Mileage: 2,353

20221109VISIBILITY/WIPER

The factory original windshield wipers caused micro scratches in the glass. Dirt cannot be thoroughly cleaned from the scratches and collects more dirt during driving. When facing the sun, dirt particles in the scratches reflect in the scratches obstructing clear vision. Changing windshield wipers after just two years of use from new did not correct the problem. This particular vehicle is garaged.

20210401FUEL/PROPULSION SYSTEM

CON 127 MILLAS DE USO Y MIENTRAS EL VEHCULO ESTABA EN MOVIMIENTO EN EL ESTACIONAMIENTO DE UN CENTRO COMERCIAL SE APAG EL VEHICULO Y NO PRENDI. EL VEHCULO SE COMPR EL 08/01/2020 TENA UNA SEMANA DE COMPRADO.

Mileage: 127

Compare 2020ACURAILX to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2020 ACURA ILX have?
The 2020 ACURA ILX has 10 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2020 ACURA ILX?
The 2020 ACURA ILX received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2020 ACURA ILX?
Yes, the 2020 ACURA ILX has 2 recall(s). The most common affected component is FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 ACURA ILX?
The most-complained component for the 2020 ACURA ILX is VISIBILITY/WIPER with 3 complaints. Other frequently reported areas include FUEL/PROPULSION SYSTEM and SEAT BELTS.
Is the 2020 ACURA ILX safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2020 ACURA ILX has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2020 ACURA ILX; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.