Investigations

Seat Belt Anchor Cable Failure

NHTSA Recall Query RQ19003 — closed, opened 2019-05-28 and involving the CHEVROLET CHEVROLET.

RQ19003 Recall Query Closed

Vehicle: CHEVROLET CHEVROLET View model page

NHTSA investigation RQ19003 is a Recall Query opened on 2019-05-28 and currently closed. The subject of record is CHEVROLET CHEVROLET, which places this file inside the Office of Defects Investigation queue for CHEVROLET. Latest activity on this investigation was logged on 2020-08-31 — NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.

A Recall Query like RQ19003 evaluates whether a previously issued recall is actually fixing the problem. NHTSA opens an RQ when owners continue to report the original defect after the recall remedy is installed, or when completion rates fall short of the agency's expectations for that risk tier.

Investigators summarized the matter as follows: "On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time. Related CHEVROLET files, listed below, give context on whether this is an isolated concern or part of a broader pattern across the brand.

Status
Closed
Type
Recall Query
Opened
2019-05-28
Latest Activity
2020-08-31

Investigation Summary

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles. The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied. ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition. Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ’s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls: * 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893). ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from

About This Investigation Type

A Recall Query (RQ) evaluates the effectiveness of a previously issued recall. NHTSA opens an RQ when consumer complaints suggest that a recall remedy may not be adequately addressing the safety issue, or when the recall completion rate appears insufficient.

Other CHEVROLET Investigations

Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. Learn more.