Investigations
Steering Arm Capscrew Failures
NHTSA Recall Query RQ17001 - closed, opened 2017-04-03.
NHTSA investigation RQ17001 is a Recall Query opened on 2017-04-03 and currently closed. The subject is tracked inside the Office of Defects Investigation queue. Latest activity on this investigation was logged on 2017-12-25 - NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.
A Recall Query like RQ17001 evaluates whether a previously issued recall is actually fixing the problem. NHTSA opens an RQ when owners continue to report the original defect after the recall remedy is installed, or when completion rates fall short of the agency's expectations for that risk tier.
Investigators summarized the matter as follows: "The Office of Defects Investigation (ODI) opened this investigation based on one (1) Vehicle Owner Questionnaire (VOQ) and associated Police Accident Report (PAR) that described a crash where the vehicle had a separated..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time.
Investigation Summary
The Office of Defects Investigation (ODI) opened this investigation based on one (1) Vehicle Owner Questionnaire (VOQ) and associated Police Accident Report (PAR) that described a crash where the vehicle had a separated steering linkage at one wheel-end as the result of lower steering arm capscrew failures. It was unknown at the time whether the separation caused the crash or was the result of the crash. Recall 15V-613 corrected an under-torque issue in upper steering arm capscrews on these vehicles. ODI opened this Recall Query to assess the scope and remedy of the 15V-613 recall. ODI collected the front axle from the crash vehicle for inspection and sent an Information Request Letter (IR) to Daimler Trucks North America (DTNA). The Vehicle Research and Test Center (VRTC) analyzed the crash truck's front axle. Based on the fracture surfaces of the capscrews and numerous witness marks on the tires, wheels, and vehicle, VRTC determined that the steering linkage separated due to the crash and was not the cause of the crash. However, VRTC noted that the capscrews on the opposite wheel end were at a much lower torque value than specified by the manufacturer. In DTNA's IR response, they reported one additional crash where a separated steering linkage was observed. DTNA determined the separation was the result of the crash and not the cause of the crash. DTNA had no complaints and all warranty reports were related to the upper steering knuckles and recall 15V-613. During the investigation ODI received one crash report from a transportation investigator retained by a fleet which involved a similar vehicle and alleged defect. The steering linkage was observed to have separated at the lower knuckle arm capscrews on the driver's side. The passenger side capscrews were found to be at a lower torque value than specified. In order to prevent a future assembly defect as identified in recall 15V-613, Detroit Axle, who manufactured the axles in the subject vehicles, made several pr
About This Investigation Type
A Recall Query (RQ) evaluates the effectiveness of a previously issued recall. NHTSA opens an RQ when consumer complaints suggest that a recall remedy may not be adequately addressing the safety issue, or when the recall completion rate appears insufficient.
Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. about how PlainCars sources NHTSA data.
Read our methodology - how this data is sourced, computed, and verified.