Investigations

Door Ajar Warning Light Always On

NHTSA Preliminary Evaluation PE16012 — closed, opened 2016-09-28 and involving the FORD FORD.

PE16012 Preliminary Evaluation Closed

Vehicle: FORD FORD View model page

NHTSA investigation PE16012 is a Preliminary Evaluation opened on 2016-09-28 and currently closed. The subject of record is FORD FORD, which places this file inside the Office of Defects Investigation queue for FORD. Latest activity on this investigation was logged on 2017-03-20 — NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.

A Preliminary Evaluation like PE16012 is the entry point of the federal defect-investigation process. NHTSA engineers scan complaint databases, field reports, and manufacturer data to decide whether an Engineering Analysis is warranted, whether a voluntary recall is already sufficient, or whether the pattern does not rise to a defect finding.

Investigators summarized the matter as follows: "The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the "door ajar" light located on the instrument cluster stays on all of the time even when all doors are..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time. Related FORD files, listed below, give context on whether this is an isolated concern or part of a broader pattern across the brand.

Status
Closed
Type
Preliminary Evaluation
Opened
2016-09-28
Latest Activity
2017-03-20

Investigation Summary

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the "door ajar" light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles. When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched. Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed. All four doors contain the same latch design and switch. According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change. After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active. Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%. Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above. During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light. Of these complaints, 14 indicated that a door opened while driving. Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked. The remaining two c

About This Investigation Type

A Preliminary Evaluation (PE) is the first phase of NHTSA's investigation process. It is opened when the agency identifies a potential safety defect pattern, usually triggered by consumer complaints, manufacturer reports, or field monitoring. During a PE, NHTSA gathers information to determine whether a formal engineering analysis is warranted.

Other FORD Investigations

Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. Learn more.