Investigations

Fuel level gauge system failure

NHTSA Preliminary Evaluation PE11038 — closed, opened 2011-12-14 and involving the INFINITI INFINITI.

PE11038 Preliminary Evaluation Closed

Vehicle: INFINITI INFINITI View model page

NHTSA investigation PE11038 is a Preliminary Evaluation opened on 2011-12-14 and currently closed. The subject of record is INFINITI INFINITI, which places this file inside the Office of Defects Investigation queue for INFINITI. Latest activity on this investigation was logged on 2012-03-22 — NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.

A Preliminary Evaluation like PE11038 is the entry point of the federal defect-investigation process. NHTSA engineers scan complaint databases, field reports, and manufacturer data to decide whether an Engineering Analysis is warranted, whether a voluntary recall is already sufficient, or whether the pattern does not rise to a defect finding.

Investigators summarized the matter as follows: "In a March 5, 2012 letter to NHTSA, Nissan North America, Inc. (Nissan) submitted a Defect Information Report identifying a defect in the combination meter circuit board in approximately 8,120 model year 2003 through 200..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time. Related INFINITI files, listed below, give context on whether this is an isolated concern or part of a broader pattern across the brand.

Status
Closed
Type
Preliminary Evaluation
Opened
2011-12-14
Latest Activity
2012-03-22

Investigation Summary

In a March 5, 2012 letter to NHTSA, Nissan North America, Inc. (Nissan) submitted a Defect Information Report identifying a defect in the combination meter circuit board in approximately 8,120 model year 2003 through 2004 Infiniti M45 vehicles manufactured from March 7, 2002 through June 3, 2004 (Recall No. 12V-088). According to Nissan, heat generated by several components of the circuit board may cause solder cracks due to thermal shock. Open circuits created by the solder cracks may cause the fuel gauge to read higher than the actual amount of fuel remaining in the gas tank or always indicate full. Because of this condition, drivers may run out of fuel without notice, resulting in an engine stall without warning with no possibility of restart. The Office of Defects Investigation (ODI) analyzed complaint data provided by Nissan as well as complaints submitted to ODI from consumers. In total, there were 315 unique reports indicating an inaccurate fuel level reading while driving, including 61 that resulted in an engine stall incident (7.5 incidents per thousand vehicles). In addition, Nissan provided warranty data showing 2,525 claims for replacement of the subject component (31% claim rate). Nissan will begin owner notification in mid-April 2012. Owners of the recalled vehicles will be notified to take their vehicle to an Infiniti dealer, who will install a sub-amplifier in the combination meter to bypass the electric circuit and ensure accurate fuel level indication. This preliminary evaluation is closed. The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10429412, 10427140, 10426741, 10424642, 10423199, 10418078, 10416519, 10414944, 10412053, 10408935, 10406834, 10406096, 10404206, 10404080, 10395207, 10392714, 10386134, 10380863, 10374719, 10373992, 10369584, 10365717, 10365428, 10356315, 10353972, 10351181, 10349252, 10348351, 10342961, 10342641, 10336272, 10329869, 103

About This Investigation Type

A Preliminary Evaluation (PE) is the first phase of NHTSA's investigation process. It is opened when the agency identifies a potential safety defect pattern, usually triggered by consumer complaints, manufacturer reports, or field monitoring. During a PE, NHTSA gathers information to determine whether a formal engineering analysis is warranted.

Other INFINITI Investigations

Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. Learn more.