Investigations

Electric Power Steering Failure

NHTSA Preliminary Evaluation PE10005 - closed, opened 2010-01-27 and involving the CHEVROLET CHEVROLET.

PE10005 Preliminary Evaluation Closed

Vehicle: CHEVROLET CHEVROLET View model page

NHTSA investigation PE10005 is a Preliminary Evaluation opened on 2010-01-27 and currently closed. The subject of record is CHEVROLET CHEVROLET, which places this file inside the Office of Defects Investigation queue for CHEVROLET. Latest activity on this investigation was logged on 2010-07-19 - NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.

A Preliminary Evaluation like PE10005 is the entry point of the federal defect-investigation process. NHTSA engineers scan complaint databases, field reports, and manufacturer data to decide whether an Engineering Analysis is warranted, whether a voluntary recall is already sufficient, or whether the pattern does not rise to a defect finding.

Investigators summarized the matter as follows: "In a March 1, 2010 letter, General Motors Corporation (GM) provided a defect information report to NHTSA regarding a problem that could result in sudden loss of power steering assist in certain model year (MY) 2005 throu..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time. Related CHEVROLET files, listed below, give context on whether this is an isolated concern or part of a broader pattern across the brand.

Status
Closed
Type
Preliminary Evaluation
Opened
2010-01-27
Latest Activity
2010-07-19

Investigation Summary

In a March 1, 2010 letter, General Motors Corporation (GM) provided a defect information report to NHTSA regarding a problem that could result in sudden loss of power steering assist in certain model year (MY) 2005 through 2010 Chevrolet Cobalt and MY 2007 through 2010 Pontiac G5 vehicles equipped with electric power steering (EPS). The letter indicates that the loss of steering assist could occur at any time while driving and that, once assist is lost, a message is displayed on the Driver Information Center (DIC) and a chime sounds to inform the driver. The letter further states that steering control is maintained in manual mode, "but would require greater driver effort at low vehicle speeds." In the next ignition cycle, power assist is typically regained and the DIC message is no longer displayed. GM's letter identifies the root cause of the EPS failure as the EPS motor and indicates that production of a new motor started in December 2009. GM's recall repair procedure instructs dealers to replace the EPS motor in all recalled vehicles. ODI's analysis of all information available related to sudden loss of EPS assist while driving in the MY 2005 through 2009 Chevrolet Cobalt vehicles shows current complaint and warranty rates of 323/100,000 vehicles and 0.4% respectively. In response to ODI's request for information, GM identified 81 complaints where a crash was claimed that may be related to loss of EPS assist. ODI's analysis of all crash claims was based on verifiable factors such as; whether a loss of EPS was indicated at the time of the crash by a chime or malfunction indicator lamp or if a EPS related component malfunction was identified after the crash occurred. With this method ODI identified 36 possible crashes related to EPS failure. GM assessed crash claims based on the available facts and excluded crash claims that indicated that the vehicle was travelling at speeds in the range of 30 mph or greater. GM said that it believes if power assist is lost while

About This Investigation Type

A Preliminary Evaluation (PE) is the first phase of NHTSA's investigation process. It is opened when the agency identifies a potential safety defect pattern, usually triggered by consumer complaints, manufacturer reports, or field monitoring. During a PE, NHTSA gathers information to determine whether a formal engineering analysis is warranted.

Other CHEVROLET Investigations

Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. about how PlainCars sources NHTSA data.