Investigations
Norcold Refrigerator Fires
NHTSA EQ EQ10010 - closed, opened 2010-12-14.
NHTSA investigation EQ10010 is a EQ opened on 2010-12-14 and currently closed. The subject is tracked inside the Office of Defects Investigation queue. Latest activity on this investigation was logged on 2012-01-09 - NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.
Investigators summarized the matter as follows: "On October 7, 2010 Norcold, Inc. (Norcold) notified the NHTSA that it had decided certain 1200 series refrigerators, manufactured between January 1, 2003, and October 6, 2010, contain a safety related defect. Norcold sta..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time.
Investigation Summary
On October 7, 2010 Norcold, Inc. (Norcold) notified the NHTSA that it had decided certain 1200 series refrigerators, manufactured between January 1, 2003, and October 6, 2010, contain a safety related defect. Norcold stated that certain refrigerators contain either a sensing algorithm or a thermal switch to interrupt power to the refrigerator when it detects high temperatures that could lead to a fire. Norcold intends to install a thermocouple to improve the response time of this high temperature detection and further reduce the possibility of fire within these units. Should a fire occur within a refrigerator installed into a recreational vehicle, both personal injury and property damage are possible. This issue was assigned recall number 10E-049. On December 14, 2010, the Recall Management Division (RMD) mailed an information request (IR) letter to Norcold requesting a list of customers who purchased the same or similar defective refrigerators. Norcold responded to RMD's IR letter on December 21, 2010, with a list of companies that were further sold this equipment. On January 3, 2011, RMD mailed IR letters to 55 companies from Norcold's customer list known to manufacture vehicles or alter new vehicles. On August 8, 2011, RMD mailed another IR to 6 companies that did not respond to the first request for information. In total, 39 companies filed responses with RMD. Of those companies that responded, 23 filed Defect Reports with NHTSA and conducted safety recalls for their affected vehicles. 12 companies responded that they did not install the defective refrigerators into new motor vehicles. One company, Gulfstream Coach Inc., filed their Part 573 Report prior to the opening of this EQ. Three companies, Country Coach Corp., Trail Lite, and H&H Trailer Company, responded that their companies were previously liquidated and their new companies did have the needed records to conduct safety recalls. Of the IR letters mailed, 12 letters were undeliverable due to companies n
About This Investigation Type
Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. about how PlainCars sources NHTSA data.
Read our methodology - how this data is sourced, computed, and verified.