Investigations

WINDSHIELD WIPER

NHTSA Engineering Analysis EA99023 — closed, opened 1999-08-06 and involving the MERCURY MERCURY.

EA99023 Engineering Analysis Closed

Vehicle: MERCURY MERCURY View model page

NHTSA investigation EA99023 is a Engineering Analysis opened on 1999-08-06 and currently closed. The subject of record is MERCURY MERCURY, which places this file inside the Office of Defects Investigation queue for MERCURY. Latest activity on this investigation was logged on 2001-06-12 — NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.

An Engineering Analysis like EA99023 is the deeper technical phase that follows a PE. NHTSA requests design, warranty, and field-failure data from the manufacturer, conducts its own testing when needed, and determines whether the evidence supports a safety defect finding that would compel a recall.

Investigators summarized the matter as follows: "ODI has received 50 additional complaiints on MY 1993 Ford Taurus and Mercury Sable vehicles alleging malfunction of the windshield wiper system including; intermittent or complete stoppage of wiper sweeping; inadequate..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time. Related MERCURY files, listed below, give context on whether this is an isolated concern or part of a broader pattern across the brand.

Status
Closed
Type
Engineering Analysis
Opened
1999-08-06
Latest Activity
2001-06-12

Investigation Summary

ODI has received 50 additional complaiints on MY 1993 Ford Taurus and Mercury Sable vehicles alleging malfunction of the windshield wiper system including; intermittent or complete stoppage of wiper sweeping; inadequate sweep speed; and other general complaints of poor performace. In some cases, the owner alleges having to leave the roadway or roll down the window and manually restart the sweeping motion of the wiper arms. Other complaints allege that the wiper sweeps too slowly at the maximum speed setting resulting in inadequate vision during heavy precipition. Some complaints allge repeated wiper system malfunctions despirt having their vehicles serviced at Ford dealerships of replacement of the multi-function switch and/or wiper motor. Ford provided its response to an Information Request Letter indicating that the same wiper motor is used on the MY 1987-1993 Taurus and Sable; however, warranty and complaint data show that the MY 1993 is over represented and may warrant particular attention. An Engineering Ananlysis is necessary to determine if a potential safety defect exists.

About This Investigation Type

An Engineering Analysis (EA) is the in-depth phase following a Preliminary Evaluation. NHTSA engineers conduct testing, collect data from manufacturers, and perform detailed technical analysis to determine whether a safety defect exists. An EA may lead to a voluntary recall by the manufacturer or, in rare cases, a mandatory recall order.

Other MERCURY Investigations

Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. Learn more.