Investigations
Chapman Chevrolet / Cruze Engine Recall
NHTSA Audit Query AQ12002 - closed, opened 2012-10-15 and involving the CHEVROLET CHEVROLET.
NHTSA investigation AQ12002 is a Audit Query opened on 2012-10-15 and currently closed. The subject of record is CHEVROLET CHEVROLET, which places this file inside the Office of Defects Investigation queue for CHEVROLET. Latest activity on this investigation was logged on 2014-10-20 - NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.
An Audit Query like AQ12002 is how NHTSA checks that manufacturers are meeting their statutory obligations, things like notifying owners, reporting foreign recalls, and tracking remedy completion rates under TREAD and FMVSS requirements.
Investigators summarized the matter as follows: "NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its i..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time. Related CHEVROLET files, listed below, give context on whether this is an isolated concern or part of a broader pattern across the brand.
Investigation Summary
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. § 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012. Chapman Chevrolet responded to this request on November 8, 2012. To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013. GM responded to this request on April 1, 2013. NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013. Chapman Chevrolet supplied their response on July 30, 2013. NHTSA’s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. § 30165. Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000. This Audit Query is closed.
About This Investigation Type
An Audit Query (AQ) is conducted to verify manufacturer compliance with safety standards and recall requirements.
Other CHEVROLET Investigations
Loss of motive power due to engine failure
Loss of Motive Power due to the Battery Energy Control Module
Electric Vehicle Battery Fires
Outboard Front Seat Belt Anchor Cable Failure
Fuel Line Leak
Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. about how PlainCars sources NHTSA data.
Read our methodology - how this data is sourced, computed, and verified.