2010 FORD ESCAPE — Complaint #969359
Open-data reference.
NHTSA Complaint about POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL filed March 20, 2013
NHTSA complaint #969359 (ODI reference 10502986) concerns a 2010 FORD ESCAPE and was filed on March 20, 2013. The owner reports the failure occurred on February 23, 2013. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as power train:axle assembly:axle shaft:seal, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar power train:axle assembly:axle shaft:seal failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
2010 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO THROTTLE CONTROL MALFUNCTION AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE SUDDENLY LOST ALL ACCELERATION WHILE TRAVELING ON THE HIGHWAY IN CRUISE CONTROL MODE. THE RPM WOULD NOT GO ABOVE 700 DESPITE, THE CONSUMER APPLYING THE ACCELERATOR PEDAL. THE LOCAL FORD SERVICE DEPARTMENT GAVE THE CONSUMER SOME TROUBLESHOOTING STEPS TO RESET THE VEHICLE. THE SERVICE ADVISOR EXPLAINED, THE COMPUTER HAD STOPPED FUNCTIONING., WHICH CAUSED THE VEHICLE TO SHUT DOWN. THE CONSUMER WAS INFORMED TO ALLOW THE VEHICLE TO SIT IN THE OFF POSITION FOR A FEW MINUTES AND THE RE-START IT AGAIN. IT PROVIDED A TEMPORARY FIX, WHICH ALLOWED THE CONSUMER TO CONTINUE TO HER DESTINATION. THE AFTER THE CONSUMER RETRIEVED HER VEHICLE, THE LOW PRESSURE SENSOR HAD ACTIVATED. SHE TOOK THE VEHICLE TO HER LOCAL MECHANIC, WHO OBSERVED THE VEHICLE WAS LEAKING TRANSMISSION FLUID ON THE DRIVER SIDE BETWEEN THE AXLE AND TRANSMISSION. THE CONSUMER TO
Complaint Details
| NHTSA Complaint ID | 969359 |
| ODI Number | 10502986 |
| Date Filed | March 20, 2013 |
| Failure Date | February 23, 2013 |
| VIN | 1FMCU0EG7AK |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.