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2008 BUICK ENCLAVE — Complaint #956219

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NHTSA Complaint about EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES filed January 3, 2013

NHTSA complaint #956219 (ODI reference 10490913) concerns a 2008 BUICK ENCLAVE and was filed on January 3, 2013. The owner reports the failure occurred on December 27, 2012. The vehicle had 50,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as equipment:electrical:anti-theft devices, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK ENCLAVE cohort independently describe similar equipment:electrical:anti-theft devices failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2008 BUICK ENCLAVE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2008 BUICK ENCLAVE
Component
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
State
Illinois
Mileage
50,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE WAS LOCKED WITH THE ANTI-THEFT ENGAGED. HE THEN ERRONEOUSLY ENGAGED THE LIFT GATE BUTTON AND THE LIFT GATE OPENED WITHOUT THE ANTI-THEFT ALARM SOUNDING. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC OR A DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

Complaint Details

NHTSA Complaint ID 956219
ODI Number 10490913
Date Filed January 3, 2013
Failure Date December 27, 2012
VIN 5GAER23788J

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.