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2004 FORD FREESTAR — Complaint #944019

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NHTSA Complaint about SEATS:MID/REAR ASSEMBLY filed October 11, 2012

NHTSA complaint #944019 (ODI reference 10479758) concerns a 2004 FORD FREESTAR and was filed on October 11, 2012. The owner reports the failure occurred on September 11, 2012. The vehicle had 90,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as seats:mid/rear assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FREESTAR cohort independently describe similar seats:mid/rear assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 FORD FREESTAR shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2004 FORD FREESTAR
Component
SEATS:MID/REAR ASSEMBLY
State
Illinois
Mileage
90,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE PARKED THE CONTACT PULLED THE REAR SEATS UP AND NOTICED THE STUD WHICH HOLDS THE BACK SEAT IN PLACE WAS LOOSE. THE CONTACT PUSHED THE STUD AND IT FRACTURED. ALSO, THE WHEEL WELD WAS CORRODED ON THE REAR DRIVER AND PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE HOW TO REMEDY THE FAILURE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO WELDED NEW METAL PIECES TO THE WHEEL WELLS ON THE REAR DRIVER AND PASSENGER SIDE. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA12003 (SEATS:MID/REAR ASSEMBLY STRUCTURE STRUCTURE:BODY) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 11/14/12*LJ

Complaint Details

NHTSA Complaint ID 944019
ODI Number 10479758
Date Filed October 11, 2012
Failure Date September 11, 2012
VIN 2FMZA52264B

Similar SEATS:MID/REAR ASSEMBLY Complaints for 2004 FORD FREESTAR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.