2002 PONTIAC AZTEK — Complaint #930062
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:MACPHERSON STRUT filed July 24, 2012
NHTSA complaint #930062 (ODI reference 10467524) concerns a 2002 PONTIAC AZTEK and was filed on July 24, 2012. The owner reports the failure occurred on July 13, 2011. The vehicle had 70,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as suspension:front:macpherson strut, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same PONTIAC AZTEK cohort independently describe similar suspension:front:macpherson strut failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 PONTIAC AZTEK shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE NOTICED THE VEHICLE ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY DID NOT FIND ANY FAILURE ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 79,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED THE FIRST FAILURE WAS JUST OVER A YEAR AGO. THE VEHICLE ACCELERATED TO 40-45, RPMS REACHED 3000-3100. WITH THE VEHICLE STOPPED THE RPMS REACHED 1500-1700. THE MANUFACTURER WAS CONTACTED AND WAS REVIEWING THE INFORMATION FROM THE VEHICLE TO SEE IF REPAIRS WERE WARRANTED AND WHETHER GM WOULD ASSIST WITH REPAIRS. UPDATED 09/17/2012 *JS *TR
Complaint Details
| NHTSA Complaint ID | 930062 |
| ODI Number | 10467524 |
| Date Filed | July 24, 2012 |
| Failure Date | July 13, 2011 |
| VIN | 3G7DA03E42S |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.