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2012 DODGE RAM 3500 — Complaint #927556

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NHTSA Complaint about SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY filed July 12, 2012

NHTSA complaint #927556 (ODI reference 10466087) concerns a 2012 DODGE RAM 3500 and was filed on July 12, 2012. The owner reports the failure occurred on July 2, 2012. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as suspension:rear:axle:non-powered axle assembly, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE RAM 3500 cohort independently describe similar suspension:rear:axle:non-powered axle assembly failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 DODGE RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 DODGE RAM 3500
Component
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
State
Washington

Complaint Description

2012 DODGE RAM 3500 LARAMIE. CONSUMER STATES PROBLEM WITH THE BRAKE CONTROLLER *TGW THE CONSUMER STATED A DEALER HELPED HIM INSTALL A UNIVERSAL BRAKE CONTROLLER, BUT IT DID NOT WORK CORRECTLY. THE CONSUMER STATED HE WAS ABLE TO USE IT, WITH THE HAND CONTROL, BUT NOT THE FOOT CONTROL. THE BRAKES WOULD BECOME VERY HOT FROM TRYING TO STOP THE EQUIPMENT TRAILER WITHOUT THE BRAKE CONTROLLER WORKING PROPERLY. THE CONSUMER STATED WHEN THE BRAKES OVERHEATED, IT DAMAGED OTHER COMPONENTS. ALSO, THE HEADLIGHTS WOULD GO OUT AT RANDOM TIMES WHILE DRIVING AT NIGHT. THERE WAS AN ELECTRICAL BURNING SMELL EMITTING FROM THE VEHICLE. *JB THE CONSUMER ALSO STATED THE VEHICLE NEEDED A NEW WIRING HARNESS AND NEW AXLES. UPDATED 08/14/12

Complaint Details

NHTSA Complaint ID 927556
ODI Number 10466087
Date Filed July 12, 2012
Failure Date July 2, 2012
VIN 3C63DRJL0CG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.