2012 VOLKSWAGEN BEETLE — Complaint #925839
Open-data reference.
NHTSA Complaint about VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR filed July 2, 2012
NHTSA complaint #925839 (ODI reference 10463929) concerns a 2012 VOLKSWAGEN BEETLE and was filed on July 2, 2012. The owner reports the failure occurred on May 29, 2012. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as visibility:rear window wiper/washer:motor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN BEETLE cohort independently describe similar visibility:rear window wiper/washer:motor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 VOLKSWAGEN BEETLE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I PURCHASED MY CAR FROM OURISMAN VOLKSWAGEN OF LAUREL 3371 FORT MEADE ROAD, LAUREL ON MAY 27, 2012 I BEGAN HAVING TROUBLE WITH DRIVER'S SIDE THE AUTOMATIC WINDOW OPENING MECHANISM TOOK MY CAR BACK TO THE DEALER FOR REPAIRS ON SEVERAL TIMES. THE WINDOW HAS ISSUES GOING UP AND STAYING UP. I JUST MADE MY FIRST PAYMENT ON THIS VEHICLE AND ITS BEEN IN THE SHOW OFF AND ON FOR A MONTH. I'VE BARELY GOTTEN TO DRIVE THE CAR. I CALLED TO PICK UP THE CAR TODAY TO FIND OUT THAT THE CAR STILL ISN'T FIXED AND THEY HAD SOMEONE FROM CORPORATE COME DOWN TO TRY TO FIX IT AND THEY DON'T KNOW HOW TO FIX IT AT THIS TIME. I WAS TOLD THAT IT COULD TAKE UP TO THREE WEEKS TO FIND OUT IF WHAT THE PROBLEM IS OR TO FIND OUT IF THEY CAN'T FIX IT. ITS OBVIOUS THAT THEY CAN'T FIX IT BECAUSE THEY TRIED 3 TIMES AND MY WINDOW STILL ISN'T FIXED. BUT NOW I HAVE TO GO PICK UP MY CAR AND ITS NOT FIXED. ITS BRAND NEW BARELY A MONTH OLD AND I PAID FOR GOODS THAT ARE CORRECT. *JS
Complaint Details
| NHTSA Complaint ID | 925839 |
| ODI Number | 10463929 |
| Date Filed | July 2, 2012 |
| Failure Date | May 29, 2012 |
| VIN | 3VWJP7AT5CM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.