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2009 KIA SORENTO — Complaint #924058

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NHTSA Complaint about ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID filed June 20, 2012

NHTSA complaint #924058 (ODI reference 10462481) concerns a 2009 KIA SORENTO and was filed on June 20, 2012. The owner reports the failure occurred on June 1, 2011. The vehicle had 46,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as electrical system:starter assembly:solenoid, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SORENTO cohort independently describe similar electrical system:starter assembly:solenoid failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2009 KIA SORENTO shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2009 KIA SORENTO
Component
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
State
Texas
Mileage
46,000 mi

Complaint Description

UPON STARTING THE 2009 KIA SORRENTO ONE DAY, I SHIFTED TO REVERSE AND NOTICED A VIOLENT JERK WITH A LOUD POPPING SOUND. UPON PUTTING IT INTO DRIVE, THE CAR WOULD BARELY ACCELERATE BUT THE ENGINE WOULD STILL REV WHEN PRESSING DOWN ON THE GAS PEDAL. THE CHECK ENGINE LIGHT WAS ON BUT LATER WENT AWAY. THE DEALERSHIP HAS SEEN THE CAR MULTIPLE TIMES AND OUR SERVICE ADVISOR GARY DAWSON IN HOUSTON, TX SAYS THEY CANNOT REPRODUCE THE PROBLEM OR FIND ANY FAULT CODES (EVEN THOUGH WE PROVIDED THE CODE PULLED FROM AUTOZONE THE PREVIOUS DAY). CODES SAID THE TRANSAXLE AND HIGH/LOW SOLENOID WERE THE PROBLEMS. THE CAR IS IN THEIR POSSESSION NOW BUT AFTER A QUICK TALK WITH OUR SERVICE ADVISOR I HIGHLY DOUBT THEY WILL BE FIXING ANYTHING. A QUICK GOOGLE SEARCH SHOWS ALMOST ALL 2005+ SORRENTOS HAVE TRANSMISSION PROBLEMS. PLEASE DO SOMETHING ABOUT KIA AND KEEP THEM IN CHECK. *JS

Complaint Details

NHTSA Complaint ID 924058
ODI Number 10462481
Date Filed June 20, 2012
Failure Date June 1, 2011
VIN KNDJD735495

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.