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2004 FREIGHTLINER FREIGHTLINER — Complaint #904505

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NHTSA Complaint about STEERING:GEAR BOX:SHAFT PITMAN filed February 10, 2012

NHTSA complaint #904505 (ODI reference 10447397) concerns a 2004 FREIGHTLINER FREIGHTLINER and was filed on February 10, 2012. The owner reports the failure occurred on July 1, 2011. The vehicle had 15,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as steering:gear box:shaft pitman, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FREIGHTLINER FREIGHTLINER cohort independently describe similar steering:gear box:shaft pitman failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 FREIGHTLINER FREIGHTLINER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2004 FREIGHTLINER FREIGHTLINER
Component
STEERING:GEAR BOX:SHAFT PITMAN
State
Virginia
Mileage
15,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2004 FREIGHTLINER MOTORHOME. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V584000 (STEERING:GEAR BOX:SHAFT PITMAN). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER, BUT THE MANUFACTURER WOULD NOT RETURN ANY PHONE CALLS. THE PARTS HAD BEEN UNAVAILABLE FOR APPROXIMATELY EIGHT MONTHS. THE FAILURE MILEAGE WAS 18,000. UPDATED 03/05/12*LJ THE CONSUMER PUT A LINE THROUGH THE YEAR 2004 AND STATED THE MOTOR HOME IS A 2005. HOWEVER, THE VIN HE SUPPLIED STATED THE YEAR IS A 2004. UPDATED 03/06/12

Complaint Details

NHTSA Complaint ID 904505
ODI Number 10447397
Date Filed February 10, 2012
Failure Date July 1, 2011
VIN 4UZABFDC14C

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.