2011 CHEVROLET CRUZE — Complaint #885395
Open-data reference.
NHTSA Complaint about EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER filed October 14, 2011
NHTSA complaint #885395 (ODI reference 10430179) concerns a 2011 CHEVROLET CRUZE and was filed on October 14, 2011. The owner reports the failure occurred on August 22, 2011. The vehicle had 1,000 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as equipment:recreational vehicle/trailer:lpg systems:water heater, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET CRUZE cohort independently describe similar equipment:recreational vehicle/trailer:lpg systems:water heater failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 CHEVROLET CRUZE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 70 MPH, WHEN SHE BEGAN TO FEEL A LOT OF HEAT NEAR HER FEET. THE VEHICLE WAS MANEUVERED TO THE EMERGENCY LANE. THE FIRE DEPARTMENT INFORMED THE CONTACT THAT THE HEATER FELL APART AND RELEASED AN EXCESSIVE AMOUNT OF EXTREMELY HOT WATER INTO THE VEHICLE. THE DRIVER SUSTAINED SECOND DEGREE BURNS ON HER FEET AS A RESULT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT THE CONTACT HAD NOT RECEIVED A RESPONSE FOR APPROXIMATELY TWO MONTHS. THE FAILURE MILEAGE WAS 1,000. UPDATED 10/31/12 *BF UPDATED 11/1/2012 *JS
Complaint Details
| NHTSA Complaint ID | 885395 |
| ODI Number | 10430179 |
| Date Filed | October 14, 2011 |
| Failure Date | August 22, 2011 |
| VIN | 1G1PD5SH8B7 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.