2002 FORD TAURUS — Complaint #853577
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR:SPRINGS:COIL SPRINGS filed April 28, 2011
NHTSA complaint #853577 (ODI reference 10398085) concerns a 2002 FORD TAURUS and was filed on April 28, 2011. The owner reports the failure occurred on April 25, 2011. The vehicle had 123,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as suspension:rear:springs:coil springs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD TAURUS cohort independently describe similar suspension:rear:springs:coil springs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 FORD TAURUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 35 MPH BOTH FRONT AND BACK COIL SPRINGS BROKE. THE FAILURE CAUSED THE FRONT OF THE VEHICLE TO FALL ON THE TIRES. THE VEHICLE WAS TOWED TO THE DEALER WHO REPAIRED THE VEHICLE. THE DEALER INFORMED HIM THAT HIS YEAR, MAKE AND MODEL VEHICLE DOES NOT HAVE ANY RECALLS OR WARRANTIES; THEREFORE, HE HAD TO PAY FOR THE COST OF THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 123,000.
Complaint Details
| NHTSA Complaint ID | 853577 |
| ODI Number | 10398085 |
| Date Filed | April 28, 2011 |
| Failure Date | April 25, 2011 |
| VIN | 1FAFP53U52G |
Similar SUSPENSION:REAR:SPRINGS:COIL SPRINGS Complaints for 2002 FORD TAURUS
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE REAR DRIVER'S SIDE COIL SPRINGS FRACTURED CAUSING THE REAR DRIVER'S SIDE TIRE TO BLOW OUT.
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE APPROXIMATELY 5 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT NOTICED THAT THE FRONT PASSENGER
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHILE CHANGING THE REAR PASSENGER TIRE, HE NOTICED THAT THE COIL SPRING WAS FRACTURED. THE CONTACT ALSO MENTIONED THAT ON ANOTHER OCCAS
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE WHEN THE CONTACT WAS MADE AWARE THAT THE REAR DRIVER AND PASSENGER SIDE SPRINGS WERE
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, THE REAR DRIVER SIDE COIL SPRING FRACTURED. THE CONTACT DID NOT CONTACT THE DEALER OR MANUFACTURER TO REPOR
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.