2003 INFINITI QX4 — Complaint #841898
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:MACPHERSON STRUT filed February 14, 2011
NHTSA complaint #841898 (ODI reference 10382527) concerns a 2003 INFINITI QX4 and was filed on February 14, 2011. The owner reports the failure occurred on December 14, 2010. The vehicle had 130,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as suspension:front:macpherson strut, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same INFINITI QX4 cohort independently describe similar suspension:front:macpherson strut failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2003 INFINITI QX4 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A BANGING NOISE COMING FROM THE FRONT STRUT TOWER ON THE DRIVER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT WHERE THE SUBFRAME MET THE SHOCK TOWER WAS COMPLETELY CORRODED. THE MECHANIC STATED HE WOULD HAVE TO WELD IN NEW METAL IN ORDER TO REPAIR. THE VEHICLE WAS REPAIRED. THERE WAS AN OPEN INVESTIGATION PE11004 (SUSPENSION: FRONT: SHOCK ABSORBE AND SUSPENSION: FRONT: MACPHERSON STRUT ). THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Complaint Details
| NHTSA Complaint ID | 841898 |
| ODI Number | 10382527 |
| Date Filed | February 14, 2011 |
| Failure Date | December 14, 2010 |
| VIN | JNRDR09Y53W |
Similar SUSPENSION:FRONT:MACPHERSON STRUT Complaints for 2003 INFINITI QX4
2003 INFINITI QX4. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT STRUT TOWER SEVERE RUSTS AND CRACKS RECALL ISSUES. *SMD *TR
PASSENGER SIDE STRUT TOWER COMPLETELY RUSTED OUT, THE DEALERSHIP DEEMED THE VEHICLE UNSAFE TO OPERATE. HOWEVER, THE CURRENT RECALL DOES NOT COVER THE PASSENGER SIDE, ONLY THE DRIVERS SIDE AND IT'S MY
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.