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2011 HYUNDAI SONATA — Complaint #829968

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NHTSA Complaint about STEERING:GEAR BOX:SHAFT SECTOR filed December 9, 2010

NHTSA complaint #829968 (ODI reference 10369748) concerns a 2011 HYUNDAI SONATA and was filed on December 9, 2010. The owner reports the failure occurred on August 13, 2010. The vehicle had 1,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as steering:gear box:shaft sector, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SONATA cohort independently describe similar steering:gear box:shaft sector failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 HYUNDAI SONATA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 HYUNDAI SONATA
Component
STEERING:GEAR BOX:SHAFT SECTOR
State
California
Mileage
1,000 mi

Complaint Description

TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHEN HE MADE A LEFT TURN, HE FELT THE VEHICLE SCRAPED CURB. HE BACKED UP AND PROCEEDED TO DRIVE HOME. THE NEXT DAY, HE NOTICED THE STEERING WHEEL POINTED RIGHTWARD, WHEN THE WHEN THE VEHICLE WAS GOING STRAIGHT. THE CONSUMER WAS INFORMED THE RACK NEEDED TO BE REPLACED. THE CONTACT STATED AFTER THE REPAIR, HE NOTICED THE STEERING WHEEL DID NOT RETURN TO THE CENTER POISTION. THE CONATCT WENT TO ANOTHER DEALER AND WAS INFORMED A RECALL FOR THE STEERING HAD BEEN ISSUED. THE CONTACT THE STEERING PROBLEM STILL HAS NOT BEEN CORRECTED. UPDATED 01/31/11/ *BF UPDATED 04/21/11

Complaint Details

NHTSA Complaint ID 829968
ODI Number 10369748
Date Filed December 9, 2010
Failure Date August 13, 2010
VIN 5NPEC4AC3BH

Similar STEERING:GEAR BOX:SHAFT SECTOR Complaints for 2011 HYUNDAI SONATA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.