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2004 CHEVROLET VENTURE — Complaint #794948

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NHTSA Complaint about EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES filed June 22, 2010

NHTSA complaint #794948 (ODI reference 10339505) concerns a 2004 CHEVROLET VENTURE and was filed on June 22, 2010. The owner reports the failure occurred on December 1, 2009. The vehicle had 63,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as exterior lighting:headlights:concealment devices, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET VENTURE cohort independently describe similar exterior lighting:headlights:concealment devices failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 CHEVROLET VENTURE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2004 CHEVROLET VENTURE
Component
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
State
New York
Mileage
63,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED WHEN IT WOULD RAIN, WATER WOULD ENTER THE HEAD LIGHT AND DIRECTIONAL TURN SIGNAL LIGHTS. THE BULBS WERE CONTINUOUSLY BURNING OUT DUE TO CONDENSATION FROM THE WATER. THE FRONT RIGHT DIRECTIONAL BULB CAUSED THE SOCKET AND WIRES TO OVERHEAT. THE DEALER STATED THE FAILURE WAS COMMON AND RECOMMENDED DRILLING A SMALL HOLE IN THE BOTTOM OF THE HEADLIGHT ASSEMBLY TO ALLOW THE WATER TO FLOW OUT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 66,143.

Complaint Details

NHTSA Complaint ID 794948
ODI Number 10339505
Date Filed June 22, 2010
Failure Date December 1, 2009
VIN 1GNDX13EX4D

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.