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2008 FORD ESCAPE — Complaint #768149

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NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES filed February 28, 2010

NHTSA complaint #768149 (ODI reference 10314990) concerns a 2008 FORD ESCAPE and was filed on February 28, 2010. The owner reports the failure occurred on August 19, 2009. The vehicle had 39,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:cooling unit and lines, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar power train:automatic transmission:cooling unit and lines failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2008 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2008 FORD ESCAPE
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
State
California
Mileage
39,000 mi

Complaint Description

GIRLFRIEND BOUGHT 2008 FORD ESCAPE NEW FROM DEALER. AT APPROX. 39,000 MILES NOTICED FLUID LEAK FROM FRONT OF ENGINE. SOON CAR BEGAN STALLING AND OR JUMPING AS STOP AND GO DRIVING. SHE CALLED DEALER FOR APPOINTMENT TO HAVE CONDITION OF TRANSMISSION CHECKED. AND WAS ADVISED TO CHECK FLUID LEVEL. LEVEL WAS LOW BUT KEPT APPOINTMENT. UPON ARRIVAL WAS QUOTED $850 TO REPLACE LEAKING TRANSMISSION COOLER. I GOT ANGRY THAT FORD ISN'T STANDING BEHIND THEIR PRODUCT AND USED SOME PROFANITY TO EXPRESS MY DISSATISFACTION. AT THIS POINT SERVICE MANAGER AT HANSEL FORD SAYS THAT THEY DON'T NEED OUR BUSINESS, RETRIEVED HER CAR AND WE WERE TOLD TO LEAVE. HAD CAR REPAIRED BY PRIVATE SHOP FOR $650. NO RECALL YET? 2008 EXPLORER HAS RECALL FOR LOOSE MOUNTING BOLT FOR LINES FROM TRANNY TO COOLER FOR POSSIBLE FIRE DANGER,(SEE NHTSA ID 07V453000, FORD RECALL NUMBER 07S56). WILL ALL OF THE PEOPLE WHO HAVE HAD THIS PROBLEM CORRECTED HAVE TO REPLACE THESE UNITS EVERY 38,000 MILES? *TR

Complaint Details

NHTSA Complaint ID 768149
ODI Number 10314990
Date Filed February 28, 2010
Failure Date August 19, 2009

Similar POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES Complaints for 2008 FORD ESCAPE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.