2004 FORD EXPEDITION — Complaint #747522
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:TORSION BAR filed December 9, 2009
NHTSA complaint #747522 (ODI reference 10295110) concerns a 2004 FORD EXPEDITION and was filed on December 9, 2009. The owner reports the failure occurred on December 6, 2009. The vehicle had 104,000 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:torsion bar, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPEDITION cohort independently describe similar suspension:front:springs:torsion bar failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 FORD EXPEDITION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL*THE CONTACT OWNS A 2004 EXPEDITION. WHILE DRIVING 25 MPH THE TORSION BAR SNAPPED UNDER THE VEHICLE AND THEN THE REAR AXLE PULLED THE DRIVE SHAFT FROM THE TRANSMISSION. THE VEHICLE WAS TOWED TO A AUTO REPAIR SHOP. THE DEALER NOR THE MANUFACTURER HAVE BEEN CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 104,000.
Complaint Details
| NHTSA Complaint ID | 747522 |
| ODI Number | 10295110 |
| Date Filed | December 9, 2009 |
| Failure Date | December 6, 2009 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.