2004 PORSCHE CAYENNE TURBO — Complaint #744423
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS filed November 17, 2009
NHTSA complaint #744423 (ODI reference 10292462) concerns a 2004 PORSCHE CAYENNE TURBO and was filed on November 17, 2009. The owner reports the failure occurred on November 1, 2009. The vehicle had 43,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:air suspension:springs/bags, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same PORSCHE CAYENNE TURBO cohort independently describe similar suspension:front:springs:air suspension:springs/bags failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 PORSCHE CAYENNE TURBO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL*THE CONTACT OWNS A 2004 PORSCHE CAYENNE TURBO. THE AIR SUSPENSION COLLAPSED WHILE DRIVING 70 MPH. THE AIR SUSPENSION BAG ALSO EXPLODED WHICH CAUSED THE VEHICLE TO MOVE UNCONTROLLABLY FROM THE RIGHT TO THE LEFT LANE. THE VEHICLE ALMOST ROLLED OVER DUE TO THE FAILURE. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER WHO STATED THAT IT WAS A MANUFACTURERS DEFECT. THE DEALER ALSO CONFIRMED THAT THE COLLAR WHICH IS METAL SPLIT AND PUNCTURED THE SUSPENSION BAG. THE VEHICLE WILL BE REPAIRED; HOWEVER, THE SUSPENSION WAS NOT COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS 43,000. UPDATED 2/17/10 *CN UPON INSPECTION, IT WAS DISCOVERED THAT THE COLLAR ON THE AIR SUSPENSION BELLOW ON THE RIGHT FRONT HAD SHEARED AND PUNCTURED THE AIR SUSPENSION BAG THAT CAUSED THE SUSPENSION TO DROP SUDDENLY. UPDATED 02/22/10.
Complaint Details
| NHTSA Complaint ID | 744423 |
| ODI Number | 10292462 |
| Date Filed | November 17, 2009 |
| Failure Date | November 1, 2009 |
| VIN | WP1AC29P24L |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.