2007 CHEVROLET EXPRESS 3500 — Complaint #677307
Open-data reference.
NHTSA Complaint about CHILD SEAT:TETHER: STRAP/WEBBING filed July 9, 2008
NHTSA complaint #677307 (ODI reference 10233610) concerns a 2007 CHEVROLET EXPRESS 3500 and was filed on July 9, 2008. The owner reports the failure occurred on July 9, 2008. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as child seat:tether: strap/webbing, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET EXPRESS 3500 cohort independently describe similar child seat:tether: strap/webbing failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2007 CHEVROLET EXPRESS 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I TOOK MY 2007 CHEVY EXPRESS 15 PASSENGER VAN TO THE DEALERSHIP THIS MORNING TO HAVE "STRONGER" TETHERS INSTALLED, ALSO ADDITIONAL TETHERS INSTALLED. I WAS TOLD THAT THERE WERE NO OTHER TETHERS THAT COULD BE INSTALLED. ALSO, I WAS TOLD THAT THEY DO NOT HAVE ANYTHING STRONGER THAN WHAT IS ALREADY IN OUR VEHICLE. FROM EVERYTHING I HAVE READ THE VEHICLE INSTALLED TETHERS ONLY HOLD UP TO 48 LBS. OUR CARSEAT ALONE IS 30 LBS AND MY TWO CHILDREN ARE 40 AND 30 LBS EACH. THAT TELLS ME THAT NEITHER OF THEM ARE GOING TO BE SAFE WITH THE TETHER SYSTEM IN THE EVENT OF A CRASH IN OUR VEHICLE. NOW WE HAVE ANOTHER BABY ON THE WAY AND THEY ARE TELLING ME THERE IS NO WAY TO INSTALL ANOTHER TETHER SYSTEM INTO OUR VAN. HOW DO YOU PICK WHICH CHILDREN ARE PROTECTED FROM BEING THROWN FROM THE VEHICLE AND WHICH ONES ARE NOT? I HAVE READ OVER AND OVER AGAIN THAT YOU SHOULD "CONTACT THE DEALER FOR HELP WITH TETHERS" AND MY DEALER ACTED LIKE HE DID NOT EVEN KNOW WHAT THEY WERE. HELP! *TR
Complaint Details
| NHTSA Complaint ID | 677307 |
| ODI Number | 10233610 |
| Date Filed | July 9, 2008 |
| Failure Date | July 9, 2008 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.