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2001 GMC SIERRA 2500 — Complaint #662580

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NHTSA Complaint about FUEL SYSTEM, DIESEL: PRE-HEATER filed March 21, 2008

NHTSA complaint #662580 (ODI reference 10221961) concerns a 2001 GMC SIERRA 2500 and was filed on March 21, 2008. The owner reports the failure occurred on March 6, 2008. The vehicle had 124,500 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as fuel system, diesel: pre-heater, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC SIERRA 2500 cohort independently describe similar fuel system, diesel: pre-heater failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2001 GMC SIERRA 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2001 GMC SIERRA 2500
Component
FUEL SYSTEM, DIESEL: PRE-HEATER
State
Ohio
Mileage
124,500 mi

Complaint Description

WHILE REPLACING THE FUEL INJECTORS UNDER A SPECIAL INJECTOR WARRANTY, THE DEALERSHIP BROKE A GLOWPLUG OFF AND CALLED TO SAY I NEED TO REPLACE THE CYLINDER HEAD AT MY COST. CALL GMC CUSTOMER SUPPORT WHO SAY DUE TO THE AGE AND MILEAGE 2001, 124500. THAT THE CORROSION OF THE GLOWPLUG AND THE FACT IT SEIZED IN THE CYLINDER HEAD IS NOT THERE PROBLEM, EVEN THOUGH THEY ARE THE ONE WHO DESIGNED THE ENGINE. THEY SAID THAT IT'S AT MY COST FOR A NEW CYLINDER HEAD WHICH WAS QUOTED TO ME OVER THE PHONE AT A PRICE OF $1,800.00. *TR

Complaint Details

NHTSA Complaint ID 662580
ODI Number 10221961
Date Filed March 21, 2008
Failure Date March 6, 2008
VIN 1GTHK23101F

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.