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2007 CHEVROLET SILVERADO 2500 — Complaint #657196

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NHTSA Complaint about STEERING:GEAR BOX:SHAFT PITMAN filed February 11, 2008

NHTSA complaint #657196 (ODI reference 10217735) concerns a 2007 CHEVROLET SILVERADO 2500 and was filed on February 11, 2008. The owner reports the failure occurred on February 11, 2008. The vehicle had 19,400 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as steering:gear box:shaft pitman, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 2500 cohort independently describe similar steering:gear box:shaft pitman failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2007 CHEVROLET SILVERADO 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2007 CHEVROLET SILVERADO 2500
Component
STEERING:GEAR BOX:SHAFT PITMAN
Crash
Yes
State
Michigan
Mileage
19,400 mi

Complaint Description

I HAVE TAKEN MY 2007 CHEVY SILVERADO 2500HD CREW CAB IN TO THE DEALER MANY TIMES, THEY HAVE FIXED THE PROBLEM A FEW TIMES THEN PROCEED TO SAY IT IS NORMAL FOR IT TO DO WHAT IT DOES. THE FRONT TIRES TURN IN TOWARDS EACH OTHER WHEN IT IS IN FOUR WHEEL DRIVE, AND CAUSES THE TRUCK TO DRIFT OFF WHERE IT WANTS TO. I HAVE TAKEN IT IN TO MEROLLIS CHEVY MANY TIMES, THEY HAVE FIXED IT A FEW THEN JUST TELL ME ITS NORMAL. FRIDAY FEB 8 2008 I GOT MY TRUCK BACK FROM MORAN CHEVY AFTER 2 DAYS BEING IN THE SHOP, AND THEY SAID EVERYTHING WAS GOOD LATER THAT DAY WHEN I HAD TO USE FOUR WHEEL DRIVE I HAD THE SAME PROBLEM BUT WORSE THAN WHEN I TOOK IT IN, THE PROBLEM WAS NOT FIXED SATURDAY AS I WAS DRIVING HOME THE ROADS WHERE BAD AND I PUT THE TRUCK INTO 4 WHEEL DRIVE THINKING IT WOULD BE SAFE SINCE THEY STATED THEY FIXED IT, IT WASN'T. AS I WAS GETTING ON THE FREE WAY THE TRUCK STARTED TO DRIFT OUT OF CONTROL AND SLAMMED INTO THE MEDIAN ON THE FREE WAY. THE FIRST TIME I EVER TOOK THE TRUCK IN FOR THIS PR

Complaint Details

NHTSA Complaint ID 657196
ODI Number 10217735
Date Filed February 11, 2008
Failure Date February 11, 2008
VIN 1GCHK23D57F

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.