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2004 CHEVROLET IMPALA — Complaint #652039

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NHTSA Complaint about EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH filed January 3, 2008

NHTSA complaint #652039 (ODI reference 10213603) concerns a 2004 CHEVROLET IMPALA and was filed on January 3, 2008. The owner reports the failure occurred on December 28, 2007. The vehicle had 93,000 miles on the odometer at the time of the incident. The report was geocoded to 00 based on the filer's self-reported location. The affected component is categorized as exterior lighting:headlights:high/low beam dimmer switch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET IMPALA cohort independently describe similar exterior lighting:headlights:high/low beam dimmer switch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 CHEVROLET IMPALA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2004 CHEVROLET IMPALA
Component
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
State
00
Mileage
93,000 mi

Complaint Description

2004 CHEVROLET IMPALA. HEADLIGHTS SUDDENLY STOPPED WORKING COMPLETELY WHILE BACKING OUT OF MY DRIVEWAY ONTO MY ROAD. WHILE I WAS ABLE TO PULL BACK INTO MY DRIVEWAY QUICKLY, IT WOULD HAVE BEEN ANOTHER STORY A MINUTE LATER WHEN I WOULD HAVE BEEN AT A BUSY INTERSECTION. BECAUSE THERE WAS NO ACCIDENT OR INJURIES, DOES NOT MAKE THIS ANY LESS OF A SERIOUS SAFETY RELATED FAILURE OF THIS VEHICLE. IF THE POLICE CAN TICKET YOU FOR NOT FIXING ONE HEADLIGHT WHEN IT FAILS, WHY WOULD THIS NOT BE A MORE SERIOUS SAFETY PROBLEM? I HAD THE VEHICLE IN TO THE GM DEALERSHIP WHERE THEY DETERMINED THAT THE MULTIFUNCTION SWITCH (ON THE STEERING COLUMN) HAD FAILED. IT WAS REPLACED AND IT COST ME $786.00 CANADIAN. MY WIFE TOLD ME THAT THE LIGHTS HAD GONE OUT A FEW WEEKS PRIOR TO THIS WHILE DRIVING HOME ONE NIGHT. THEY SUDDENLY WENT OUT FOR A FEW SECONDS AND THEN CAME BACK ON BY THEMSELVES. I AM ASSUMING THIS WAS CAUSED BY THE SAME MALFUNCTION.*CN

Complaint Details

NHTSA Complaint ID 652039
ODI Number 10213603
Date Filed January 3, 2008
Failure Date December 28, 2007
VIN 2G1WF52E749

Similar EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH Complaints for 2004 CHEVROLET IMPALA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.