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2002 DODGE GRAND CARAVAN — Complaint #650912

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NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM filed December 26, 2007

NHTSA complaint #650912 (ODI reference 10212709) concerns a 2002 DODGE GRAND CARAVAN and was filed on December 26, 2007. The owner reports the failure occurred on September 14, 2004. The vehicle had 15,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:foundation components:drum, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE GRAND CARAVAN cohort independently describe similar service brakes, hydraulic:foundation components:drum failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 DODGE GRAND CARAVAN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2002 DODGE GRAND CARAVAN
Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
State
Ohio
Mileage
15,000 mi

Complaint Description

TL*THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER THE VEHICLE IS PARKED IN COLD WEATHER OR GETS WET, THE BRAKE SYSTEM LOCKS AND THE VEHICLE IS UNABLE TO MOVE. HE HAD TO REMOVE THE REAR BRAKE DRUM IN ORDER TO REPAIR THE VEHICLE. THE DEALER STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN (NUMBER 10019632) AFFECTING THE SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM AND INFORMED THE CONTACT THAT HE WOULD HAVE TO REPAIR THE VEHICLE AT HIS OWN EXPENSE. THE VEHICLE HAS NOT BEEN REPAIRED. HE HAS NOT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE IS 72,000. UPDATED 01/29/08 *BF

Complaint Details

NHTSA Complaint ID 650912
ODI Number 10212709
Date Filed December 26, 2007
Failure Date September 14, 2004
VIN 2B4GP44362R

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.