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2006 MERCEDES-BENZ ML500 — Complaint #647207

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NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM filed November 24, 2007

NHTSA complaint #647207 (ODI reference 10209783) concerns a 2006 MERCEDES-BENZ ML500 and was filed on November 24, 2007. The owner reports the failure occurred on November 21, 2007. The vehicle had 23,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:air suspension system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ ML500 cohort independently describe similar suspension:front:springs:air suspension system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2006 MERCEDES-BENZ ML500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2006 MERCEDES-BENZ ML500
Component
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
State
New Jersey
Mileage
23,000 mi

Complaint Description

THE ELECTRONIC AIRMATIC SUSPENSION SYSTEM IS MALFUNCTIONING FOR THE SECOND TIME IN A YEAR! WHEN THIS HAPPENS THE VECHILE IS UNDRIVEABLE BECAUSE THE FRONT END FALLS ON THE FRONT WHEELS. *TR CAN YOU BELEIVE I PAID EXTRA DOLLARS FOR THIS OPTION AND IT APPEARS THAT THIS WILL BE AN ONGOING PROBLEM AND I BELEIVE THE PROBLEM WILL NEVER BE RESOLVED. I CAN SEE MYSELF IN ANOTHER 5000 OR 6000 MILES EXPERIENCING THE SAME PROBLEM! I BELEIVE FROM PAST EXPERIENCE WITH MERCEDES BENZ THE ELECTRONIC AIRMATIC SUSPENION WILL NEVER WORK PROPERLY AND THE CAR SHOULD BE DECLARED A LEMON FOR THE FOLLOWING DOCUMENTED REASON! I OWN A 1963 MERCEDES BENZ 300SE WITH THE OLD MERCEDES BENZ HYDROLIC VERSION OF THE AIRMATIC SUSPENSION AND IT ALWAYS BROKEN. THAT WAS 43 YEARS AGO AND THE CRAFTED THINKERS AT MERCEDES BENZ HAVE NOT RESOLVED THE PROBLEM YET! WHEN I BOUGHT THE VECHILE THE SALESMAN ASSURED ME THAT THEY HAD WORKED OUT ALL THE PROBLEMS WITH THE AIRMATIC SUSPENSION AND I HAD NOTHING TO WORRY

Complaint Details

NHTSA Complaint ID 647207
ODI Number 10209783
Date Filed November 24, 2007
Failure Date November 21, 2007
VIN 4JGBB75E96A

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.