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2004 GMC SIERRA 3500 — Complaint #642910

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NHTSA Complaint about POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING filed October 21, 2007

NHTSA complaint #642910 (ODI reference 10206430) concerns a 2004 GMC SIERRA 3500 and was filed on October 21, 2007. The owner reports the failure occurred on October 11, 2007. The vehicle had 87,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as power train:driveline:center support bearing, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC SIERRA 3500 cohort independently describe similar power train:driveline:center support bearing failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 GMC SIERRA 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2004 GMC SIERRA 3500
Component
POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING
State
North Carolina
Mileage
87,000 mi

Complaint Description

REFERENCE A GMC 2004 SIERRA 3500 4 WHEEL DRIVE PICK UP TRUCK, 6.6L DIESEL ENGINE WITH 6 SPEED MANUAL TRANSMISSION. THE MOLDED RUBBER AROUND THE DRIVELINE CENTER SUPPORT CARRIER BEARING (PART # 12472424) DRY ROTTED CAUSING DRIVELINE VIBRATION THAT, IN TURN CAUSED THE TRANSFER CASE TO FAIL. THE VIBRATION WAS SLIGHT AND NOT CONSTANT, NOT INDICATING A MAJOR PROBLEM. THE PART IN QUESTION IS A NON-SERVICEABLE PART, PREVENTIVE MAINTENANCE DID NOT AND WOULD NOT PREVENT THIS FAILURE. THE TRANSFER CASE WAS TOTALLY DESTROYED AND WAS ON THE VERGE OF TOTAL LOCK UP WHICH WOULD HAVE CAUSED THE REAR WHEELS TO LOCK UP UNDER NORMAL DRIVING CONDITIONS. THE COST TO FIX THIS PROBLEM IS OVER $3000 DOLLARS TO HAVE THE DEALER DO THE REPAIRS. SINCE I AM A COMPETENT MECHANIC, I INSPECTED AND FOUND THIS PROBLEM WHEN I FIRST NOTICED A SLIGHT VIBRATION, MOST VEHICLE OWNERS WOULD HAVE DRIVEN THE TRUCK UNTIL THE WHEELS LOCKED UP POSSIBLY CAUSING A LIFE THREATENING CRASH. THE PART IN QUESTION IS WITHOUT A DOUBT A D

Complaint Details

NHTSA Complaint ID 642910
ODI Number 10206430
Date Filed October 21, 2007
Failure Date October 11, 2007
VIN 1GTJK39124E

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.