2007 NISSAN MURANO — Complaint #638746
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS filed September 15, 2007
NHTSA complaint #638746 (ODI reference 10203086) concerns a 2007 NISSAN MURANO and was filed on September 15, 2007. The owner reports the failure occurred on September 15, 2007. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:foundation components:drum:shoes/linings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN MURANO cohort independently describe similar service brakes, hydraulic:foundation components:drum:shoes/linings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2007 NISSAN MURANO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
MY WIFE AND I PURCHASED A 2007 NISSAN MURANO A FEW MONTHS AGO. SINCE THAT TIME WE HAVE EXPERIENCED PROBLEMS WITH VERY LOUD SCREECHING NOISES WITH THE BRAKES. WE HAVE TAKEN IT BACK TO THE DEALER WHERE WE BOUGHT IT IN LUBBOCK, TX AND TO A DEALER IN HOUSTON. BOTH SAID THIS IS A COMMON PROBLEM IN MURANOS AND THEY ARE HOPING FOR SOME SORT OF FIX FROM NISSAN. THEY BOTH SAID THAT TO DATE THERE HAS BEEN NO REPAIR INITIATED FROM THE FACTORY. I WROTE AN EMAIL TO NISSAN CUSTOMER SERVICE TO ASK FOR ASSISTANCE AND THEY DID NOT CARE TO RESPOND. SINCE THE BRAKES ARE SUCH A VITAL PART OF AUTOMOTIVE SAFETY AND THESE ARE OBVIOUSLY NOT RIGHT I WANT TO ASK FOR YOUR ASSISTANCE IN GETTING THIS PROBLEM RESOLVED. IF IT CANNOT BE RESOLVED WOULD YOU PLEASE ADVISE ME AS TO HOW TO RETURN THIS CAR UNDER THE "LEMON LAW" AS WE DO NOT FEEL SAFE WHEN DRIVING IT. WE HAVE TAKEN IT TO TWO DEALERS AND BOTH RECOGNIZE THAT IT IS A PROBLEM BUT NEITHER CAN RECOMMEND A FIX. I DO NOT BELIEVE WE SHOULD HAVE TO CONTINUE TO
Complaint Details
| NHTSA Complaint ID | 638746 |
| ODI Number | 10203086 |
| Date Filed | September 15, 2007 |
| Failure Date | September 15, 2007 |
| VIN | JN8AZ08T17W |
Similar SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS Complaints for 2007 NISSAN MURANO
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.