2007 JEEP LIBERTY — Complaint #635303
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT filed August 21, 2007
NHTSA complaint #635303 (ODI reference 10200250) concerns a 2007 JEEP LIBERTY and was filed on August 21, 2007. The owner reports the failure occurred on August 13, 2007. The vehicle had 62,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as suspension:front:control arm:upper ball joint, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP LIBERTY cohort independently describe similar suspension:front:control arm:upper ball joint failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2007 JEEP LIBERTY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
BEWARE IF YOU OR YOURS IS DRIVING A WELL-MAINTAINED JEEP LIBERTY. MY SON COULD LOST CONTROL AND COULD HAVE BEEN KILLED IF HE WAS TRAVELING AT A HIGHWAY SPEED IN A 2003 JEEP LIBERTY WHEN THE UPPER BALL JOINT SUSPENSION FAILED ON HIS VEHICLE. AFTER A RECENT RECALL AND REPLACEMENT OF THE LOWER BALL JOINTS OF MY SON'S 2003 JEEP LIBERTY, THE UPPER BALL JOINT WHICH IS OF SIMILAR DESIGN AND MANUFACTURER BROKE WHILE DRIVING AT 25 MPH ON LOCAL ROAD ON PASSENGER SIDE CAUSING WHEEL TO DETACH. PER WEBSITE POSTINGS JOINT IS SEALED AND THUS CANNOT BE MAINTAINED OR LUBRICATED. A CHRYSLER REPRESENTATIVE SAID THAT IT STANDS BEHIND ITS PARTS PRODUCTS BUT REFUSES TO ADDRESS $900 REPAIR OR TOWING AS IT IS NOT SUBJECT TO RECALL OR WARRANTY. VEHICLE WAS NOT USED FOR OFF-ROADING OR AGGRESSIVE DRIVING. I HAVE KEPT THE PARTS. AM THANKFUL THAT SON IS OK BUT HAVE RECEIVED NO SATISFACTION FROM CHRYSLER OR DEALER WHERE VEHICLE HAS BEEN MAINTAINED. OWNERS SHOULD BE NOTIFIED SO THAT THEY CAN HAVE THEIR VEHICLES
Complaint Details
| NHTSA Complaint ID | 635303 |
| ODI Number | 10200250 |
| Date Filed | August 21, 2007 |
| Failure Date | August 13, 2007 |
| VIN | 1J4GL48K33W |
Similar SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT Complaints for 2007 JEEP LIBERTY
The contact owns a 2007 Jeep Liberty. The contact stated while driving at an undisclosed speed, the front passengerâs side tire inadvertently detached. There was no warning light illuminated. The ve
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE SEPARATED FROM THE BALL JOINT WHILE DRIVING 60 MPH. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC FOR FURT
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.