2007 GMC ACADIA — Complaint #632187
Open-data reference.
NHTSA Complaint about POWER TRAIN:DRIVELINE:UNIVERSAL JOINT filed July 27, 2007
NHTSA complaint #632187 (ODI reference 10197666) concerns a 2007 GMC ACADIA and was filed on July 27, 2007. The owner reports the failure occurred on July 5, 2007. The vehicle had 7,000 miles on the odometer at the time of the incident. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as power train:driveline:universal joint, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC ACADIA cohort independently describe similar power train:driveline:universal joint failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2007 GMC ACADIA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
ON JULY 5TH 2007 MY FAMILY AND I WERE TRAVELING IN OUR RECENTLY PURCHASED 2007 GMC ACADIA WHILE ON VACATION IN FENWICK, DE. AND AS WE WERE TRAVELING THROUGH AN INTERSECTION OUR VEHICLE EXPERIENCE A MASSIVE FAILURE. THE FRONT PORTION OF THE DRIVE SHAFT, THE PORTION THAT EXTENDS FROM THE TRANSAXLE TO THE REAR AXLE, DROP FROM THE VEHICLE, AT SPEED, AND CAUSED THE VEHICLE TO LOOSE POWER WHILE AT SPEED IN TRAFFIC. REALIZING THE LOSS OF POWER, WE PULLED THE VEHICLE SAFELY TO THE SIDE OF THE ROADWAY TO INSPECT THE VEHICLE. UPON LOOKING UNDER THE VEHICLE, I OBSERVED THE DRIVE SHAFT HANGING, IN THE FORWARD POSITION, TO THE ROADWAY. I IMMEDIATELY CALLED "ON-STAR" WHO I FOUND TO BE EXTREMELY NON-RESPONSIVE OR HELPFUL TO OUR SITUATION. THE FOLLOWING DAY, THE TOW TRUCK FINALLY RESPONDED TO OUR CALL AND UPON OUR DIRECTION TOOK THE VEHICLE TO HERTRICK GMC FOR REPAIR. LATER THAT WEEK I WS INFORMED THAT THE "SAFETY RING" HAD FAILED AND THE REPLACEMENT PRT WAS ON INDEFINITE BACK ORDER. *TR
Complaint Details
| NHTSA Complaint ID | 632187 |
| ODI Number | 10197666 |
| Date Filed | July 27, 2007 |
| Failure Date | July 5, 2007 |
| VIN | 1GKEV33727J |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.