2002 CHEVROLET IMPALA — Complaint #627687
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY filed June 19, 2007
NHTSA complaint #627687 (ODI reference 10193726) concerns a 2002 CHEVROLET IMPALA and was filed on June 19, 2007. The owner reports the failure occurred on June 14, 2007. The vehicle had 110,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as electrical system:starter assembly:relay, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET IMPALA cohort independently describe similar electrical system:starter assembly:relay failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 CHEVROLET IMPALA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
SECURITY ISSUE WHEN TRYING TO START THE ENGINE. SECURITY ERROR WILL FLASH WHEN ATTEMPTING TO START UP THE ENGINE WHICH RESULTED IN LOSS OF POWER TO ALL SYSTEMS. THE ONLY FIX APPEARED TO BE TO WAIT 20-30 MINUTES AND THEN TRY TO START THE ENGINE AGAIN. AREA SHOPS ADMIT KNOWLEDGE OF DEFECT,. SOME BLAME THE IGNITION SWITCH, WHICH HAS BEEN REPLACED AT PERSONAL COST AND THE PROBLEM REMAINED. SOME TECHNICIANS CLAIMED THAT GM HAS NOT YET FIGURED OUT WHAT THE PROBLEM WAS. AM WA S AWARE OF THE SAME PROBLEM WITH SILVERADO TRUCKS AS WELL. AM A LIFETIME OWNER OF GM VEHICLES, BUT THIS WILL PROBABLY BE MY LAST UNLESS AN ACCEPTABLE SOLUTION WAS FOUND. *AK FOUND.
Complaint Details
| NHTSA Complaint ID | 627687 |
| ODI Number | 10193726 |
| Date Filed | June 19, 2007 |
| Failure Date | June 14, 2007 |
| VIN | 2G1WH55KX29 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.