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2000 VOLKSWAGEN JETTA — Complaint #591516

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NHTSA Complaint about SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER filed August 6, 2006

NHTSA complaint #591516 (ODI reference 10164655) concerns a 2000 VOLKSWAGEN JETTA and was filed on August 6, 2006. The owner reports the failure occurred on February 9, 2006. The report was geocoded to New Hampshire based on the filer's self-reported location. The affected component is categorized as seats:front assembly:seat heater/cooler, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN JETTA cohort independently describe similar seats:front assembly:seat heater/cooler failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2000 VOLKSWAGEN JETTA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2000 VOLKSWAGEN JETTA
Component
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Fire
Yes
Injuries
1
State
New Hampshire

Complaint Description

(2) THE SEAT WARMER ON THE DRIVER'S SEAT FAILED AND BURNED THROUGH THE SEAT COVERING. THE HEATER LEFT A BURN ON MY PANTS THE SIZE OF A DIME. THIS ALSO CAUSED ME SOME DISCOMFORT. (3) I CONTACTED VW OF AMERICA AND THEY INSTRUCTED ME THAT I WOULD HAVE TO BRING THE CAR IN AND HAVE IT FIXED AT MY EXPENSE. I OWN A 2000 VW JETTA. *NM

Complaint Details

NHTSA Complaint ID 591516
ODI Number 10164655
Date Filed August 6, 2006
Failure Date February 9, 2006
VIN 3VWSK29M91M

Similar SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Complaints for 2000 VOLKSWAGEN JETTA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.