1998 MERCURY MERCURY — Complaint #562238
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:TORSION BAR filed November 10, 2005
NHTSA complaint #562238 (ODI reference 10142445) concerns a 1998 MERCURY MERCURY and was filed on November 10, 2005. The owner reports the failure occurred on November 8, 2005. The vehicle had 122,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:torsion bar, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCURY MERCURY cohort independently describe similar suspension:front:springs:torsion bar failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 1998 MERCURY MERCURY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
AFTER ONLY OWNING MY VEHICLE FOR 8 MONTHS, AND BEING TOLD IT WAS IN PERFECT CONDITION, IN A MATTER OF 3 DAYS, MANY PROBLEMS OCCURRED. MY 4WD LIGHTS BEGAN FLASHING, ALONG WITH THE CHECK ENGINE LIGHT. WHEN ACCELERATING UPHILL, THE TEMPERATURE GAUGE RAISES TO HIGH IN A MATTER OF SECONDS AND THE CHECK GAUGE LIGHT COMES ON. THE CAR BEGAN DYING, THE IDLE DROPPING AT SLOW SPEEDS, AND EVEN DIED IN MID DRIVING DOWN THE HIGHWAY, LEAVING ME TO VEER TOWARDS THE EDGE OF THE ROAD WITH NO POWER STEERING. I TOOK THE CAR TO A DEALERSHIP, THAT WAS SUPPOSED TO HONOR MY EXTENDED WARRANTY, I PAID $1200 FOR. MY ESTIMATE CAME UP TO ALMOST $3000 WITH THE WARRANTY ONLY OPTING TO COVER $ 300. THE PROBLEMS AS DESCRIBED BY THE MECHANIC WERE: THROTTLE POSITION SENSOR: $680, SLACK IN BOTH LOWER BALL JOINTS (NEED REPLACING): $625, ELECTRICAL AND RELATED REPAIRS: $ 215, SENSOR FOR FRONT AND REAR INTERNAL FAILURE $ 700, T/CASE MOTOR $725. I COME TO FIND OUT THAT THE 4WD ON MY VEHICLE PURCHASED ONLY FOR THAT REA
Complaint Details
| NHTSA Complaint ID | 562238 |
| ODI Number | 10142445 |
| Date Filed | November 10, 2005 |
| Failure Date | November 8, 2005 |
| VIN | 4M2ZU54E3WU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.