2002 BUICK REGAL — Complaint #539344
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, AIR:DRUM:SHOES/LININGS filed June 13, 2005
NHTSA complaint #539344 (ODI reference 10125163) concerns a 2002 BUICK REGAL and was filed on June 13, 2005. The owner reports the failure occurred on June 3, 2005. The vehicle had 29,489 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as service brakes, air:drum:shoes/linings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK REGAL cohort independently describe similar service brakes, air:drum:shoes/linings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 BUICK REGAL shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
RE2002 REGAL [XXX] I PURCHASED THIS CAR NEW FROM KEN NELSON BUICK DEALER SHIP IN DIXON, IL. I HAVE BEEN A BUICK CAR ENTHUSIAST FOR MANY, MANY YEARS, BUT I FIND THIS DESIGN AND MANUFACTURE NOT TO BE UP TO MY EXPECTATIONS. I AM VERY DISAPPOINTED WITH WHAT THE LOU BACHRODT DEALERSHIP CLAIMS IS FEDERALLY MANDATED RESTRICTIONS ON PARTS MANUFACTURE, WHICH ARE NOT AS DURABLE AS ON MY PREVIOUS 1994 REGAL, WHICH I HAD FOR EIGHT YEARS, WITH NONE OF THESE PROBLEMS. THE BRAKES ARE NOT ASBESTOS ANYMORE AND ARE PRONE TO RUSTING OUT, AND NEED TO BE REPLACED ALL TOO EARLY. THE PLASTIC MATERIALS OF THE OTHER PARTS IS NOT MADE FOR RELIABILITY NOR DURABILITY. IN SEPTEMBER 2003 THERE WAS A RECALL #030334 FOR INSTALLING NEW NUTS AND TABLETS . I HAVE THE PART NUMBERS. MILEAGE 19135. SEPTEMBER 2004 THERE WAS NOISE FROM REAR BRAKES, AND FOR WHICH THE ROTORS HAD RUSTED AND HAD TO BE REFACED; MILEAGE 29489. THIS SHOULD NOT BE NECESSARY ON A NEW CAR WITH THIS LOW MILEAGE. JUNE 2005 THERE WAS A PROBL
Complaint Details
| NHTSA Complaint ID | 539344 |
| ODI Number | 10125163 |
| Date Filed | June 13, 2005 |
| Failure Date | June 3, 2005 |
| VIN | 2G4WB55K821 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.