2003 JEEP LIBERTY — Complaint #509842
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, AIR:DRUM:SHOES/LININGS filed December 4, 2004
NHTSA complaint #509842 (ODI reference 10102145) concerns a 2003 JEEP LIBERTY and was filed on December 4, 2004. The owner reports the failure occurred on June 10, 2003. The vehicle had 1,500 miles on the odometer at the time of the incident. The report was geocoded to Kansas based on the filer's self-reported location. The affected component is categorized as service brakes, air:drum:shoes/linings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP LIBERTY cohort independently describe similar service brakes, air:drum:shoes/linings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2003 JEEP LIBERTY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
BOUGHT THE 2003 JEEP LIBERTY BRAND NEW IN MAY, 2003. NOW A YEAR AND SEVEN MONTHS LATER, WE STILL HAVE SQUEALING BRAKES. THE DEALER IN WICHITA HAS REPLACED THE PADS 2 OR 3 TIMES, AND RE-SURFACED THE PADS ONCE OR TWICE. THEY'VE NOW DECIDED THAT THEY WILL NEED TO REPLACE THE BACK BRAKES, INCLUDING THE ROTERS. THESE PARTS HAVE BEEN ORDERED, AND WE ARE WAITING TO HAVE THIS WORK DONE. ADDITIONALLY, THE AUTOMATIC TRANSMISSION STARTED DOWNSHIFTING HARD FROM 3RD GEAR TO SECOND GEAR, AND DOWN TO FIRST GEAR. THEY REPLACED SOME PARTS IN THE TRANSMISSION, AND THIS PROBLEM APPEARS TO BE FIXED. WE'LL SEE! THEY BLAMED THE RUSTING BRAKES TO "HUMIDITY"...THE CAR NOW HAS ONLY 7,200 MILES ON IT, AND HAS BEEN KEPT INSIDE THE GARAGE EVERY NIGHT OF IT'S EXISTENCE. THE DEALER CLAIMS THAT ALL THE SQUEALING AND RUSTING OF THE BRAKES ARE DUE TO THE "HUMIDITY" IN THE AIR. WE LIVE IN THE EXACT MIDDLE OF THE US IN KANSAS. THERE'S NOT A LOT OF MOISTURE IN THE AIR INSIDE OF MY ATTACHED GARAGE. THIS BRAKE PROBLEM HAS
Complaint Details
| NHTSA Complaint ID | 509842 |
| ODI Number | 10102145 |
| Date Filed | December 4, 2004 |
| Failure Date | June 10, 2003 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.