2000 DODGE GRAND CARAVAN — Complaint #508031
Open-data reference.
NHTSA Complaint about SUSPENSION:MULTIPLE AXLE:TORQUE ARM filed November 23, 2004
NHTSA complaint #508031 (ODI reference 10100418) concerns a 2000 DODGE GRAND CARAVAN and was filed on November 23, 2004. The owner reports the failure occurred on November 20, 2004. The vehicle had 18,222 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as suspension:multiple axle:torque arm, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE GRAND CARAVAN cohort independently describe similar suspension:multiple axle:torque arm failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2000 DODGE GRAND CARAVAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I TOOK MY 2000 DODGE GRAND CARAVAN IN ON A FRIDAY TO THE DEALER FOR THE AIR BAG RECALL (CLOCKSPRING) AND PICKED UP MY VAN UP ON FRIDAY EVENING AFTER WORK. SATURDAY MORNING I RAN A COUPLE OF ERRANDS AROUND TOWN AND AT 12:30 P.M. BEGAN TO BACK OUT OF A PARKING SPOT AND HEARD A LOUD NOISE. I PROCEEDED OUT OF THE PARKING STRUCTURE AND ONLY MADE IT AS FAR AS THE STREET BEFORE COMING TO A COMPLETE STOP. I CALLED FOR A TOW. THE TOW TRUCK DRIVER SAID THAT MY WHEEL ON THE FRONT DRIVER'S SIDE DID NOT APPEAR TO BE COMPLETE ATTACHED TO THE AXLE. HE TOWED IT TO THE DEALER. THE SERVICE DEPARTMENT ON MONDAY INFORMED ME THAT MY AXLE HAD BROKEN. A BROKEN AXLE ON A 2000 THAT HAS 18,222 MILES ON IT. HOW DOES THIS HAPPEN UNDER NORMAL DRIVING CONDITIONS? I WAS VERY LUCKY THIS DID NOT HAPPEN ON A BUSY STREET OR FREEWAY. *AK
Complaint Details
| NHTSA Complaint ID | 508031 |
| ODI Number | 10100418 |
| Date Filed | November 23, 2004 |
| Failure Date | November 20, 2004 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.