1996 JEEP GRAND CHEROKEE — Complaint #502626
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, AIR:DRUM:DRUM filed October 20, 2004
NHTSA complaint #502626 (ODI reference 10096135) concerns a 1996 JEEP GRAND CHEROKEE and was filed on October 20, 2004. The owner reports the failure occurred on October 18, 2004. The vehicle had 64,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as service brakes, air:drum:drum, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar service brakes, air:drum:drum failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 1996 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I HAVE A 96 GRAND CHEROKEE LTD 4X4 WITH 115K MILES. SINCE IT TURNED 65K MILES I HAVE REPLACED THE BRAKE PADS AND DRUMS 3 TIMES. I HAVE WATER LEAKS IN THE SEAT BELT WELLS, THE PASSENGER SIDE WINDOW, AND THE BELTS ARE WET WHEN IT RAINS. TODAY, WATER IS POOLING IN THE FLOOR OF THE DRIVER'S SIDE. WATER POURS FROM JUST ABOVE THE ACCELERATOR. MUST BE FROM A/C?THE REAR DOOR HATCH HAS JAMMED IN LOCK POSITION. THE ELECTRONIC MILEAGE/ FUEL READOUT (ON CEILING MODULE) FLUCTUATES WILDLY AND IS INACCURATE. THE CATALYTIC CONVERTER WENT OUT AT 64,975 MILES. NOW HAVE A CRACK IN THE EXHAUST MANIFOLD, QUOTED $1200 BY DEALER TO REPAIR. I HAVE GONE THROUGH STOCK 3 RADIOS, TUNER PROBLEMS. MASSIVE A/C PROBLEMS IN PAST. I PAID A NON DEALER TO REPAIR IT, THE REPAIRS HELD FOR 30 DAYS AND SAME PROBLEM STARTED AGAIN. THEN HAD DEALER REPAIR AND IT WAS A RECALL ITEM SO WAS COVERED AFTER I'D PAID FOR 2 PREV REPAIR JOBS AT $1100 TOTAL. THE POWER STEERING PUMP WENT OUT AT 90K MILES. REPLACED SO MANY OTHER PARTS, I'D
Complaint Details
| NHTSA Complaint ID | 502626 |
| ODI Number | 10096135 |
| Date Filed | October 20, 2004 |
| Failure Date | October 18, 2004 |
| VIN | 1J4GZ78S7TC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.