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2004 TOYOTA TACOMA — Complaint #496111

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NHTSA Complaint about SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET filed September 14, 2004

NHTSA complaint #496111 (ODI reference 10090988) concerns a 2004 TOYOTA TACOMA and was filed on September 14, 2004. The owner reports the failure occurred on April 23, 2004. The vehicle had 15,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as suspension:rear:springs:leaf spring assembly:hanger/bracket, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA TACOMA cohort independently describe similar suspension:rear:springs:leaf spring assembly:hanger/bracket failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 TOYOTA TACOMA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2004 TOYOTA TACOMA
Component
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET
Crash
Yes
State
New York
Mileage
15,000 mi

Complaint Description

WHILE TRAVELING ON THE BRUCKNER BY-PASS I EXECUTED A 90 DEGREE TURN TO A SIDE ROAD. WHEN I TURNED THE TRUCK CAME TO A SUDDEN STOP. I INSPECTED THE TRUCK AND FOUND BOTH REAR SPRINGS BROKEN AND THE REAR AXLE SHIFTED TO THE RIGHT JAMMING THE TIRE INTO THE WHEEL WELL. THE TRUCK WAS EMPTY AND NOT USED AS A HAULING VECHIELE. THE MANUFACTURER REPLACED THE SPRINGS. THE ORIGINAL SPRINGS WERE CLEARLY DEFECTIVE AND COULD OF RESULTED IN A MAJOR ACCIDENT IF THEY HAD FAILED ON THE MAIN HIGHWAY.

Complaint Details

NHTSA Complaint ID 496111
ODI Number 10090988
Date Filed September 14, 2004
Failure Date April 23, 2004

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.