1997 DODGE CARAVAN — Complaint #480572
Open-data reference.
NHTSA Complaint about CHILD SEAT:RETRACTOR filed June 18, 2004
NHTSA complaint #480572 (ODI reference 10079515) concerns a 1997 DODGE CARAVAN and was filed on June 18, 2004. The owner reports the failure occurred on May 11, 2004. The vehicle had 74,000 miles on the odometer at the time of the incident. The report was geocoded to 00 based on the filer's self-reported location. The affected component is categorized as child seat:retractor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE CARAVAN cohort independently describe similar child seat:retractor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 1997 DODGE CARAVAN shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
THE INTEGRATED CHILD SAFETY SEAT BELT RETRACTOR WILL NOT ALLOW THE BELTS TO BE USED. CONSUMER'S VEHICLE HAD TWO SUCH SEATS IN THE VEHICLE, WHERE SEAT BELTS COULD NOT BE USED. MANUFACTURER CLAIMED THAT THE BELTS COULD NOT BE REPAIRED UNLESS THE ENTIRE SEAT WAS REPLACED. *AK
Complaint Details
| NHTSA Complaint ID | 480572 |
| ODI Number | 10079515 |
| Date Filed | June 18, 2004 |
| Failure Date | May 11, 2004 |
| VIN | 2B4GP4537VR |
Similar CHILD SEAT:RETRACTOR Complaints for 1997 DODGE CARAVAN
BELT RETRACTOR FOR THE INTEGRAL CHILD SAFETY SEAT HAS MALFUNCTIONED. BELT IS EXTENDED FULLY AND CANNOT BE USED PROPERLY. DEALERSHIP HAS YET TO EXAMINE VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE AN
INTEGRATED CHILD SAFETY SEAT HARNESS FAILED TO RETRACT WHICH RESULTED IN CHOKING THE CHILD WHILE IN THE SEAT, HARNESS HAD TO BE CUT IN ORDER TO FREE THE CHILD. DEALER NOTIFIED/ WAS THE ONE WHO CUT T
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.