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1999 MERCEDES-BENZ E320 — Complaint #480099

Open-data reference.

NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS filed June 16, 2004

NHTSA complaint #480099 (ODI reference 10079345) concerns a 1999 MERCEDES-BENZ E320 and was filed on June 16, 2004. The owner reports the failure occurred on June 11, 2004. The vehicle had 85,000 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:air suspension:springs/bags, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ E320 cohort independently describe similar suspension:front:springs:air suspension:springs/bags failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 1999 MERCEDES-BENZ E320 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
1999 MERCEDES-BENZ E320
Component
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS
State
Georgia
Mileage
85,000 mi

Complaint Description

WHILE BACKING THE VEHICLE OUT OF THE GARAGE THE FRONT DROPPED TO THE GROUND. AFTER EXAMINING THE VEHICLE CONSUMER FOUND THAT THE ENTIRE FRONT SUSPENSION COLLAPSED. THE SUSPENSION SPRINGS FELL TO THE SIDE OF THE VEHICLE. *AK

Complaint Details

NHTSA Complaint ID 480099
ODI Number 10079345
Date Filed June 16, 2004
Failure Date June 11, 2004
VIN WDBJF65H6XA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.