2003 VOLVO S40 — Complaint #465205
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS filed April 9, 2004
NHTSA complaint #465205 (ODI reference 10065869) concerns a 2003 VOLVO S40 and was filed on April 9, 2004. The owner reports the failure occurred on May 10, 2003. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:air suspension:lines and fittings, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLVO S40 cohort independently describe similar suspension:front:springs:air suspension:lines and fittings failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2003 VOLVO S40 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
THE FOLLOWING IS A SYNOPSIS OF ORIGINAL E-MAIL I SENT TO VOLVO CARS OF NORTH AMERICA FOR YOUR RECORDS. *AK ------------------------------------------------------------------------------------------------- I FINALLY HAD MY 2003 VOLVO S40 SERVICED FOR EXCESSIVE BUMPY RIDE PROBLEM THAT IVE COMPLAINED ABOUT SINCE THE TIME I BOUGHT IT FROM HOWARD ORLOFF IN MAY 2003. IM APPALLED TO LEARN THAT FOLKS AT HOWARD ORLOFF LEFT THE SPRING SPACERS IN PLACE ALONG THE FRONT SUSPENSION WHEN THEY SOLD ME THE CAR; AND AFTER SEVERAL COMPLAINS (OF WHICH YOU FOLKS HAVE ALL THE RECORDS OF MY E-MAIL COMMUNICATIONS) AND TEN MONTHS, VOLVO OF LISLE FINALLY FIGURED THE ISSUE OUT. I DONT KNOW WHAT KIND OF DAMAGE THIS MAY HAVE CAUSED TO MY CAR FOR ALL THESE MANY MONTHS. AS OF WRITING THIS MESSAGE, MY CAR IS DANGEROUS AND PRECARIOUS MORE THAN EVER. AFTER ALMOST LITTLE OVER A WEEK OF DRIVING SINCE I GOT MY CAR BACK, THE CARS RIDE IS WORST THAN EVER; THE STEERING WHEEL HAS BECOME EXTREMELY SENSITIVE AND D
Complaint Details
| NHTSA Complaint ID | 465205 |
| ODI Number | 10065869 |
| Date Filed | April 9, 2004 |
| Failure Date | May 10, 2003 |
| VIN | YV1VS27583F |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.