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1998 MERCEDES-BENZ C230 — Complaint #454163

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NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET filed February 9, 2004

NHTSA complaint #454163 (ODI reference 10056883) concerns a 1998 MERCEDES-BENZ C230 and was filed on February 9, 2004. The owner reports the failure occurred on January 13, 2004. The vehicle had 79,000 miles on the odometer at the time of the incident. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:leaf spring assembly:hanger,bracket, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ C230 cohort independently describe similar suspension:front:springs:leaf spring assembly:hanger,bracket failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 1998 MERCEDES-BENZ C230 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
1998 MERCEDES-BENZ C230
Component
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET
State
Indiana
Mileage
79,000 mi

Complaint Description

SPRING MOUNT BRACKETS, DRIVING CAR TURNED LEFT INTO LOT CAR FELT LIKE IT DROPPED A FOOT TOOK TO NEAREST AUTO PLACE, PEPBOYS THE SERVICE GUY TURNED THE WHEEL AND THE SPRING SHOT OUT OF THE CAR AMOST SEVERLEY INJURING HIM. MISSED HIM BY AN INCH. TOOK TO MERCEDES BODY SHOP FIXED IT BUT SAID THE OTHER WILL DO THE SAME THING. I ASKED THE SERVICE TEC. IF THIS HAS HAPPENED ON OTHER CARS. HIS REPLY SHOCKED ME WHEN HE SAID SEVERAL TIMES ON THE C280 NEVER HAS HAPPENED ON THE C230. IT HAPPENED!!!! HELP IF THIS HAS HAPPENED TO YOU IT WILL COST ABOUT 700.00 I COULD ONLY THINK IF I WAS ON A INTERSTATE OR WORSE. THANKS E

Complaint Details

NHTSA Complaint ID 454163
ODI Number 10056883
Date Filed February 9, 2004
Failure Date January 13, 2004
VIN WDBHA23G2WA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.